Hugrug

I needed a replacement grab rail for my mum's bathroom after the last one came loose, and I wanted something she could manage without help. The fitting instructions were clear and the rail is sturdy. Only small gripe is that the screws came in a bag I nearly lost.

Compared to going round the shops for a new fridge freezer, ordering from them was a lot less bother and I didn't have to take a day off. The checkout asked a lot of questions about the kitchen but the delivery team were sorted and took the old one away with them. First time I've used them and I'd happily go again.

Compared with a couple of other sites I looked at for a phone stand, this one had clearer photos and the reviews were easier to read. The stand is sturdy and holds my phone at a good angle for video calls. Ordering was smooth and the parcel arrived quickly.

Really happy with this one. Ordered on my phone during my lunch break, took about two minutes, and it turned up the next day exactly when they said it would. Packed well too, nothing damaged. Will be using them again for sure.

Looked at three or four places before picking this one, and the price here was the lowest for the same item, which is why I went with them. The photos matched what turned up and the reviews were easy to skim. Checkout was smooth and the order came in two days. Good value, no complaints.

Really quick and easy, the app is spot on and the order came the next morning. Didn't have to chase anything. Will be back for sure, the prices are sound.

I did compare a couple of the big chains before ordering the bedside lamp from them, and the price here was noticeably lower for the same spec. The ordering process was straightforward and I liked being able to save my details. The lamp arrived well wrapped and was exactly as described, which I was pleased about. The bulb was already fitted, which saved me a trip to the shop. Very satisfied with the whole thing.

I needed something to protect the back seats after the dog started making a mess, so I shopped around a fair bit first. These covers were the best fit and the price was lower than the car accessory shops. Ordering was quick and the email updates were useful. Fitting took me about twenty minutes and they look smart.

I purchased the set of linen cushion covers from them for the lounge, and they look lovely on the chairs. Unfortunately after one wash two of them have shrunk and won't fit the pads any more, which was a shame as I'd washed them on the gentle cycle as the label said. I contacted them and the reply took about four days, but they did offer a replacement. The quality generally seems reasonable for the money.

I bought the cordless drill kit from them, having used the same brand for years at work. Battery life is about what I'd expect and the case is handy. The charger is a little slow, which is the only real niggle, but it's a fair bit cheaper than buying it from the trade counter. Delivery was next day and the box was intact.

I had a look at a few blankets online before settling on the heated throw from them, mainly because it was half the price of the one at the big department store. The controller is a bit fiddly and the cable is shorter than the photo made it look, so you'll want a socket close to the sofa. Arrived in three days though, which was good, and it does the job on cold evenings.

Know my way around power tools so I was checking the specs closely before buying the sander. It does what it says and the dust collection is better than I expected. Delivery took a bit longer than I'd like, about five days, so I'd knock off a point for that.

I needed a new laptop bag for uni in a hurry after mine split, and this was the first place I found with stock. The bag is solid, zips are good and it fits my 15 inch machine with room to spare. Packed well and arrived quicker than I expected, so I'd definitely order from them again.

Good value for a non stick set, and the pans heat evenly, which is what I wanted. The handles get warm but that's normal for this sort of thing. Ordering was simple and it turned up in two days.

Ordered a set of basic kitchen bits here and the price was the reason I went for it, a fair bit cheaper than the usual places. Everything arrived in one box, nothing broken, and the instructions were clear enough. Would be nice if the delivery was a bit quicker, but for the money I can't complain.

I already own a couple of different straighteners so I knew what to look for in the plates. These heat up quickly and the coating doesn't snag my hair. The cable is a good length and they came in a neat box. Would buy from them again without a second thought.

Compared with the cordless vacuum I had from them before, this one feels much flimsier and the battery barely lasts twenty minutes. I've been buying from them for a long time so I expected better. The returns form was fiddly and I had to ring twice to get a label sorted. The price was fair but I won't be buying this model again.

I needed a birthday present for my sister and was running out of time, so I went looking online. The gift set was nicer than I expected for the money. Delivery was a day later than the site said, which was a bit annoying, but it still got there in time.

I've been ordering from them for about six years now, and what struck me this time was the delivery slot. They gave me a four hour window with no text beforehand, so I sat in all afternoon. The garden kneeler itself is as good as ever. Just wish they'd send a reminder the morning of.