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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

first time using them and it went smoothly

Booked my first appointment through the app on a Sunday night and had confirmation within a minute. Turned up on the day and everything was ready for me, no waiting around or faff. The price was clear from the start with nothing added at the end. Really easy first experience, I'll be booking again.

Olivia S.
1 person found this helpful

My go to lamp

I've bought the same floor lamp twice now, once for the flat and once for my mum. Both have held up well and the bulb fitting is solid. Ordering is quick.

Claire M.
1 person found this helpful

quick signup but the first email went astray

Signed up for an account on the site last week and the whole thing took about five minutes, which I didn't expect given how many other places make you jump through hoops. Compared a few options first and this was the simplest by a bit. The confirmation email took a while to land though, I had to check my spam folder twice before it turned up.

Gemma H.
2 people found this helpful

Needed a new bookcase fast

We had a flat move coming up and our old shelving was falling apart, so I needed something sturdy in a hurry. Found this on a search and went for it. Arrived in good time and goes together without too much swearing. Happy with it so far.

Daniel J.
1 person found this helpful

Checked three sites first

I checked three sites before going for this one, mostly because I wanted a warmer tone for the bedroom. The throw is soft and the colour is exactly as described. Dispatch was quick and the packaging was tidy. Good price for the quality.

Stacey S.
1 person found this helpful

ok but slow

Decent enough, the thing arrived but it took longer than the site said. Would probably use again if the price is right, nothing to complain about really, just a bit of a wait.

Ryan B.
0 people found this helpful

better value than the big names

I compared it with two big brands before buying and this came out cheaper for what you actually get, which was the main reason I went with it. The build quality is more or less the same as the pricier one I looked at, and I didn't pay for a name. Delivery took a few days which was fine. I'd say it's a sensible choice if you want something decent without overpaying.

Ellie C.
1 person found this helpful

really pleased with the sofa bed

I'd looked at three other places before settling on the Horace sofa bed, mainly because the reviews on the others were a bit mixed. The sofa bed itself is comfortable, the mechanism folds out smoothly and the fabric feels sturdy. Ordering was straightforward and they kept me updated on the delivery date, which I appreciated. Would happily buy from them again.

Lisa B.
4 people found this helpful

Pricier but worth it

Went with these over the cheaper supermarket version, and the difference in the hinges is obvious once you have them in your hand. Costs a bit more than I'd like, and the checkout asked me to create an account which was a small faff. Otherwise sorted, the delivery was on time and the box came well packed.

Liam J.
2 people found this helpful

Solid, no nonsense

Anyone who knows about storage will tell you the frame gauge matters more than the finish, and this one gets that right. I've been picking up parts in this area for years and this is as good as I've seen at the price. Assembly was clean, the hardware is decent and the instructions don't pretend it's easier than it is. Delivery arrived in one piece, which is always a relief with anything heavy.

Scott R.
1 person found this helpful

Needed a replacement pump

My old pump packed up mid-job, so I needed a replacement that would actually fit the spec I was after. I've been fitting these for a while now and know the difference between a proper part and a cheap knock-off. This one is the real thing, the seals are tight and the fittings line up first time. Ordering was easy enough and it came in a sturdy box that survived a rough drop on the doorstep.

Ryan L.
3 people found this helpful

Not as good as I'd hoped

I needed a new kitchen trolley after my old one gave way, and I did ask around before choosing. Unfortunately the one that arrived wobbled a good deal more than the photos suggested, and I had to wait nearly a week before anyone replied to my email about it. The trolley has since been sorted, but it was an unpleasant business and I shan't be rushing back.

Elizabeth L.
0 people found this helpful

the colour is way better than the pic

The colour is so much nicer in real life than on the website, I wasn't expecting that at all. Ordered on the app and it was dead easy. Really like it, it's sat in my room looking great.

Abigail M.
4 people found this helpful

Still the first place i check

Honestly it's the one I always go back to, the prices are fair and the stuff lasts. Been ordering from them for years now and never had a bad experience. Would buy again without thinking twice about it.

Tunde P.
1 person found this helpful

better than the shop was

I used to pick up my garden tools from the local shop, but this set is noticeably sturdier for about the same money. The handles feel comfortable in my hands, which matters to me at my age. Ordering was simple enough and it arrived when they said it would.

Joan M.
0 people found this helpful

Needed a gift quick

Needed something for my sister's birthday that wasn't going to cost the earth. Found this one on the app and it arrived before the weekend. She loved it, so that's me sorted.

Stephanie R.
0 people found this helpful

been using them for years

Been ordering from them for about six years now and the thing that stands out is how consistent they are, every time I've needed something the process has been the same. Checkout is quick, the account remembers my details, and the order confirmation comes through straight away. Nothing has ever gone wrong for me, which is why I keep coming back, and I've told my sister to try them too.

Samantha H.
1 person found this helpful

Bought the desk chair

Ordered the desk chair on my phone during my lunch break and it was done in about two minutes. Arrived a day later than the estimate, which was annoying but not a big deal. Chair is comfortable enough for long days.

Lewis C.
4 people found this helpful

Way better than the high street

Went with them instead of the big chain down the road and honestly the quality is noticeably better for about the same money. First order and it was easy to track. Really happy with it.

Laura R.
2 people found this helpful

exactly what i wanted

This is the one you want if you know your stuff, the spec is right and nothing is padded out with extras. Ordering was simple and the item matched the listing. Five minutes to assemble and it's been solid since.

Simon P.
7 people found this helpful

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About Horace

Horace is an online retailer based in the United Kingdom that sells a curated range of homeware, furniture and lifestyle products. The brand is known for its clean, modern design aesthetic and for offering pieces that suit both small flats and larger family homes. Customers shop through the website, where products are grouped by room and style to make browsing straightforward.

Horace delivers its orders across the UK and presents its delivery and returns information clearly on the site before checkout. Its customer base is made up of people furnishing or refreshing their homes who value simple design and practical everyday pieces.

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