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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Cheaper than the usual place

Cheaper than the usual place I look at, which was why I tried them. Checkout was quick but the delivery took six days when it said three, and I had to message them twice to find out where it was. Not a disaster though.

Lauren G.
0 people found this helpful

Exactly what i needed for the trail

I needed a rear mech that would handle a bit of mud and grit on my weekend trail bike, and I know these components well. The one I got is well made and the indexing was spot on after a quick tune. Price was reasonable for the spec. Arrived in good time and was properly packed. Happy with it.

Amit G.
1 person found this helpful

found exactly the saddle I wanted

Having compared the prices with a couple of other retailers, I found that this one had the saddle I was after at a much lower cost. The ordering process was perfectly clear and I appreciated that the details were laid out properly. It arrived within the week, well wrapped, and the fit was just right. I have no complaints at all, and I'm glad I didn't go with the shop in town.

Jean F.
0 people found this helpful

Great value for the money

This is a good deal for the money if you want a basic commuter bike. I looked at three other sites before choosing this one and it came out cheapest. Checkout was simple and the order came in a few days. Everything worked on arrival and the tyres are decent. Recommended.

Claire M.
1 person found this helpful

Good value road bike

Honestly this is a good buy for the money if you already know your frame size. Gears shift smoothly and the wheels came true out of the box. The brakes needed a bit of adjusting which I expected for a bike at this price. Delivery was solid and the bike arrived well protected. Would buy again.

Imran P.
0 people found this helpful

Still my first choice

Still my first choice after many years of buying from them. Everything I have ordered has been as described and the site remembers my details. Delivery is always reliable and the packing is careful. Prices stay fair. Keep it up.

Gillian C.
0 people found this helpful

Needed a new pump

I needed a new floor pump because the old one had given up just before the club rides started. The one I got works fine but the hose is a bit stiff and the gauge is hard to read without my glasses. It did the job though, and it was cheaper than the shop in town.

Margaret B.
6 people found this helpful

handlebar tape arrived fine

Ordered handlebar tape on a Tuesday and it came Thursday morning, which is quick enough. The colour was a touch darker than the photo on the site but still looks decent on the bike. Price was fair for what it is.

Stephen S.
2 people found this helpful

Checked a few before ordering

I checked three or four other sites before I went with them, and what got me was the filter on the product pages that lets you pick your wheel size straight away. The bike was a bit cheaper than the rest and the order arrived in two days. My only gripe is the tyre wasn't quite as pictured on the listing, but it's fine for the money.

James L.
0 people found this helpful

needed a cheap spare bike

We needed a second bike for my husband to use when visiting and I didn't want to spend much. Found a decent one here at a good price and the total with delivery was lower than the shop nearby. It came quickly and everything was in order. Saddle was a bit hard but easy to swap. Good value for what we needed.

Susan S.
2 people found this helpful

got the lock and it's fine

Bought a bike lock and a set of lights from them last month. Lock came in a box that was a bit squashed but everything was inside and fine. The lights took a while to arrive, about a week, which was longer than the site said. Lock works well and feels solid. Would order again.

Amelia O.
0 people found this helpful

Got a rear light set

Bought the rear light set with the USB charging cable as my first order here. Charged up in about an hour and it's bright enough for the dark lanes I ride on. Packed well and arrived quickly, so no complaints from me.

Jamie B.
1 person found this helpful

Ordered a cassette

Ordered a cassette on the app last week, and it turned up two days later. Checkout took about a minute and the price was lower than the other shop I was looking at. Would order again.

Sam W.
1 person found this helpful

Needed a bike for uni

Needed a bike for getting to uni across town and it was on a tight budget. Found one here that looked decent and the price was lower than the other sites I checked. It arrived in five days and was mostly assembled. Brakes were a bit stiff but a quick adjust sorted it. Really pleased.

Jessica B.
1 person found this helpful

Better than the big high street shop

Compared with the big high street shop, I found this one much easier to order from and the prices were less. The bike stand I bought was well made and came with the right bolts. Delivery was slower than I hoped, about a week. Still, I'd use them again for small bits.

Rosemary F.
1 person found this helpful

the sizing chart was confusing

The sizing chart on the frame was the first thing I noticed, it wasn't clear which measurement to use. I was a bit unsure and emailed them. Took two days to get a reply, which was slow for something simple. The frame arrived fine once I'd sorted it out and the price was good. Just be ready to measure carefully before you order.

Danielle F.
0 people found this helpful

needed a replacement chain

I needed a replacement chain quickly before a long ride at the weekend, so I was after something reliable and cheap. Bought one here and it arrived in two days with the right links. Fitting it was easy with the tool I already had. Price was about a third less than my local bike shop. Solid and no fuss.

Bradley C.
2 people found this helpful

better than the other place

Compared to the big chain I usually look at, the prices here were a bit lower for the same helmet and the site is much easier to use. Checkout took about two minutes on my phone. Delivery was next day which was a nice surprise. Only thing is the size guide could be clearer, I ended up going up a size. Would use again.

Liam B.
0 people found this helpful

Really pleased with how it went

It's a good place to buy from and I'd happily go back. I'd been wary of ordering a bike online because I wasn't sure about sizing, but the size guide with the body measurements made it easy to pick the right frame. The bike arrived mostly assembled and the brakes only needed a small tweak, which I managed myself with the help of a video from the site. The whole thing was simple from start to finish.

Hannah A.
1 person found this helpful

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About Hipeak

com. The range covers road, mountain and urban bikes alongside clothing, helmets, lights and maintenance tools for riders at different levels. Its customers are mostly everyday cyclists and people buying a first bike for commuting or leisure.

The company operates as a direct-to-consumer brand, selling its products online rather than through a network of physical shops. Its focus is on offering budget-conscious bikes and parts, and reviews of its products are a common way for buyers to judge quality before purchase.

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