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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Exactly what i needed for the trail

I needed a rear mech that would handle a bit of mud and grit on my weekend trail bike, and I know these components well. The one I got is well made and the indexing was spot on after a quick tune. Price was reasonable for the spec. Arrived in good time and was properly packed. Happy with it.

Amit G.
1 person found this helpful

found exactly the saddle I wanted

Having compared the prices with a couple of other retailers, I found that this one had the saddle I was after at a much lower cost. The ordering process was perfectly clear and I appreciated that the details were laid out properly. It arrived within the week, well wrapped, and the fit was just right. I have no complaints at all, and I'm glad I didn't go with the shop in town.

Jean F.
0 people found this helpful

Great value for the money

This is a good deal for the money if you want a basic commuter bike. I looked at three other sites before choosing this one and it came out cheapest. Checkout was simple and the order came in a few days. Everything worked on arrival and the tyres are decent. Recommended.

Claire M.
1 person found this helpful

Still my first choice

Still my first choice after many years of buying from them. Everything I have ordered has been as described and the site remembers my details. Delivery is always reliable and the packing is careful. Prices stay fair. Keep it up.

Gillian C.
0 people found this helpful

needed a cheap spare bike

We needed a second bike for my husband to use when visiting and I didn't want to spend much. Found a decent one here at a good price and the total with delivery was lower than the shop nearby. It came quickly and everything was in order. Saddle was a bit hard but easy to swap. Good value for what we needed.

Susan S.
2 people found this helpful

Got a rear light set

Bought the rear light set with the USB charging cable as my first order here. Charged up in about an hour and it's bright enough for the dark lanes I ride on. Packed well and arrived quickly, so no complaints from me.

Jamie B.
1 person found this helpful

Ordered a cassette

Ordered a cassette on the app last week, and it turned up two days later. Checkout took about a minute and the price was lower than the other shop I was looking at. Would order again.

Sam W.
1 person found this helpful

Needed a bike for uni

Needed a bike for getting to uni across town and it was on a tight budget. Found one here that looked decent and the price was lower than the other sites I checked. It arrived in five days and was mostly assembled. Brakes were a bit stiff but a quick adjust sorted it. Really pleased.

Jessica B.
1 person found this helpful

needed a replacement chain

I needed a replacement chain quickly before a long ride at the weekend, so I was after something reliable and cheap. Bought one here and it arrived in two days with the right links. Fitting it was easy with the tool I already had. Price was about a third less than my local bike shop. Solid and no fuss.

Bradley C.
2 people found this helpful

Really pleased with how it went

It's a good place to buy from and I'd happily go back. I'd been wary of ordering a bike online because I wasn't sure about sizing, but the size guide with the body measurements made it easy to pick the right frame. The bike arrived mostly assembled and the brakes only needed a small tweak, which I managed myself with the help of a video from the site. The whole thing was simple from start to finish.

Hannah A.
1 person found this helpful

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About Hipeak

com. The range covers road, mountain and urban bikes alongside clothing, helmets, lights and maintenance tools for riders at different levels. Its customers are mostly everyday cyclists and people buying a first bike for commuting or leisure.

The company operates as a direct-to-consumer brand, selling its products online rather than through a network of physical shops. Its focus is on offering budget-conscious bikes and parts, and reviews of its products are a common way for buyers to judge quality before purchase.

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