Grohe

We needed a complete shower set when we had the bathroom redone and I wanted something that would last. The team on the phone helped me work out the right pressure for our boiler, which I was grateful for. The set itself is well made, the chrome is still bright after a year, and the instructions were clear enough for my son to fit it on a Saturday. Very satisfied.

Never bought plumbing bits online before so I was a bit nervous. The checkout asked for my postcode early and then showed me which fittings would work with my bathroom, which was really helpful. Payment took seconds and I got a confirmation email straight away. Parcel turned up on the Thursday as promised.

I am really happy with this, it was my first order and everything went smoothly from start to finish. The tap sits well on our sink and the finish looks just like the pictures. I liked that they sent a tracking link by email the same day. I would order from them again without any worry.

Got a little handheld shower head from them for my flat and it's honestly so nice. Checkout on my phone was dead easy, didn't have to make an account or anything. Only thing is it's a bit pricey for what it is but it works great so yeah.

I would say the shower system I ordered from their site is excellent value and arrived well packed. I had been unsure about buying a whole set online rather than from a showroom, but the instructions were clear and the customer team answered my query about fittings within a day. Very pleased indeed.

I'm a plumber by trade so I order from a few suppliers and this site is the one I trust for finding the right spare for an older fitting. The part numbers cross-reference properly and the stock levels on the site were accurate when I placed the order. Delivery was next day to the yard, which is exactly what I need when a job is waiting on it.

Best thing is it took me about five minutes to place the order on my phone while waiting for the kettle. The checkout remembered my address and the confirmation email came straight away. Really quick and no faff at all.

Got a new shower head from here last month and it is miles better than the old one. Took about ten minutes to screw on. Delivery was fast and the price was decent for what you get.

I have ordered my first thing from this site and honestly I am pleased with it. The tap I chose looks just like the photos and works well with our old sink. Checkout was a bit fiddly because the postcode box kept rejecting my address, and I had to type it in twice. Delivery came in good time and the box arrived in one piece, so I would be happy to order again.

Compared with the budget tap I bought the first time, this one is a clear step up in how it feels and how it runs. I have been a customer for years and I like that the finish has stayed good through a hard water area. It cost a bit more, but the difference in daily use is obvious and the fittings went together neatly.

Our old mixer tap finally gave up so we needed a replacement quickly. I looked at a few other retailers and a couple of big DIY chains before settling on this one, mainly because the filter for pull out spray heads was easier to use. The tap itself is good quality and it fitted fine. Delivery took a bit longer than the date they gave, but it was still a decent buy.

I needed a spare part for a sink mixer and wanted to keep the cost down. The part does the job but the price was a bit steep for what it is. Delivery was fine and the item arrived when promised.

What I notice most after all these years is that the site still remembers my delivery address and saved details without me having to fiddle about. I've bought replacement hoses and a couple of showerheads from them and the parts always turn up in good order. The one niggle this time was the delivery took four days when the website said two, but they did email me to say so.

I needed a replacement thermostatic valve for a shower that kept running cold, so I went looking online. I know this area quite well from past jobs and the spec sheets on the site were clear enough to pick the right part. It came with the seals I needed and the price was fair for what it is.

I compared this against the mixer I had before and to be honest the new one feels cheaper in the hand. The lever does not sit quite as firm and the finish has already started to look a bit dull. The site was easy enough to use but I was disappointed with the build.

I had a look at the shower sets in the big DIY chains before ordering here and this one comes out better on the spec and how it is finished. The site let me compare the flow rates side by side, which was really useful. The set looks sharp in the bathroom and the pressure is much more even than the old one. Ordering was clear and delivery came in a sturdy box.

I bought the rainfall shower head last spring and have used it every morning since. It is quite heavy but the water pressure is lovely and even. Ordering was simple and it turned up in a couple of days, which was quicker than I expected.

Ordered the basin mixer on my phone and it was alright. The tap works fine but the handle is a bit loose and the chrome already has a mark on it. Delivery was quick though, next day.

Compared with the bathroom fittings I have bought from other places over the years, these feel a lot sturdier in the hand. I have been a customer for well over a decade and the finish has held up. The only thing I would mention is that the price is a little higher than the competition, though I think it is worth it.