89%Would buy again
Never bought plumbing bits online before so I was a bit nervous. The checkout asked for my postcode early and then showed me which fittings would work with my bathroom, which was really helpful. Payment took seconds and I got a confirmation email straight away. Parcel turned up on the Thursday as promised.
Read moreI compared this against the mixer I had before and to be honest the new one feels cheaper in the hand. The lever does not sit quite as firm and the finish has already started to look a bit dull. The site was easy enough to use but I was disappointed with the build.
Read moreWhat I notice most after all these years is that the site still remembers my delivery address and saved details without me having to fiddle about. I've bought replacement hoses and a couple of showerheads from them and the parts always turn up in good order. The one niggle this time was the delivery took four days when the website said two, but they did email me to say so.
Read moreI have ordered my first thing from this site and honestly I am pleased with it. The tap I chose looks just like the photos and works well with our old sink. Checkout was a bit fiddly because the postcode box kept rejecting my address, and I had to type it in twice. Delivery came in good time and the box arrived in one piece, so I would be happy to order again.
Our old mixer tap finally gave up so we needed a replacement quickly. I looked at a few other retailers and a couple of big DIY chains before settling on this one, mainly because the filter for pull out spray heads was easier to use. The tap itself is good quality and it fitted fine. Delivery took a bit longer than the date they gave, but it was still a decent buy.
What I notice most after all these years is that the site still remembers my delivery address and saved details without me having to fiddle about. I've bought replacement hoses and a couple of showerheads from them and the parts always turn up in good order. The one niggle this time was the delivery took four days when the website said two, but they did email me to say so.
I needed a replacement thermostatic valve for a shower that kept running cold, so I went looking online. I know this area quite well from past jobs and the spec sheets on the site were clear enough to pick the right part. It came with the seals I needed and the price was fair for what it is.
I bought the rainfall shower head last spring and have used it every morning since. It is quite heavy but the water pressure is lovely and even. Ordering was simple and it turned up in a couple of days, which was quicker than I expected.
Compared with the bathroom fittings I have bought from other places over the years, these feel a lot sturdier in the hand. I have been a customer for well over a decade and the finish has held up. The only thing I would mention is that the price is a little higher than the competition, though I think it is worth it.
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Grohe is a German manufacturer of bathroom and kitchen fittings, known for taps, showers, toilets and related water systems. Its products are sold through plumbers, builders merchants, bathroom showrooms and online retailers across the United Kingdom. The brand is associated with design-led ranges for both domestic homes and commercial projects.
Grohe's own website presents its collections, product guides and installation information for homeowners and trade customers. Its customers include homeowners renovating bathrooms and kitchens, alongside architects, installers and interior designers.
