Etsy

Compared with the similar lamps I have bought from the high street, this one was a disappointment. The shade was a much duller colour than the photos suggested and the base wobbled. The seller offered a refund eventually but the return was fiddly and took weeks to sort.

Really pleased with this. Got an art print for my bedroom and it looks miles better than the poster I had before. Arrived in a tube with proper cardboard so no creases. Done in a few clicks, no fuss at all.

The handmade cushion I ordered arrived exactly as described, and the seller kindly sent a note with it. I found the process of placing the order straightforward and the communication courteous throughout. I'd happily order from them again for gifts.

I needed a wall clock for the hallway after mine stopped working. The clock itself is decent and keeps good time. The seller took nearly three days to reply to my first question, which was slow, and the clock arrived with a small scratch on the frame.

Compared with the department store options, I found the handmade cushions here far more interesting. The fabric is lovely and the seller was kind enough to answer my questions about washing. A small delay in dispatch, but the cushions were well worth the wait.

Bought a tiny ceramic trinket dish for my bestie's birthday. Checkout was quick, took like two mins on my phone. Got a thank you message from the maker which was cute. Would get something else for sure.

I looked at three different sellers for a silver charm bracelet before choosing this one. The price was in the middle and the chain feels sturdy enough. The clasp was a bit fiddly to close at first but it got easier. Packaging was nice and the bracelet came in a gift box.

I bought a brass bike bell for my commute and it works well. It was a little pricier than the same thing on the big retail sites, but the quality is clearly better. The bell arrived in a small padded bag and the seller threw in a spare nut. Nothing to complain about really.

I needed a vintage style veil for my sister's wedding and the high street shops had nothing that wasn't cheap plastic. Found a seller here who made one to order and it arrived beautifully wrapped and exactly as described. Would definitely use them again for anything similar.

Compared to the coffee table I was looking at in a big chain, the handmade oak one here is better value for what you get. The joints are solid and the finish is smooth. Delivery took longer than the seller estimated, but they kept me updated throughout, which I appreciated.

I needed a birthday present for my nan on a tight budget. Found a hand knitted scarf for a good price that looked better than anything in the shops. Took about a week to arrive which was fine, but the postage cost a bit more than I expected.

I've been knitting for years and I know good hand dyed yarn when I see it. This skein has even colour and a nice bounce. The seller packed it carefully with a small tag. Arrived fast and exactly as pictured.

I needed a replacement mug set after my old ones chipped and nothing in the shops matched the glaze. I know my ceramics well enough to spot a good glaze, and this one is nicely even. The set arrived with each mug wrapped separately, which is exactly what I wanted.

Got a little wooden phone stand from here. It does the job and the wood looks decent. The stand is a bit wobbly on the desk though, and the order took about a week to get to me. Not bad for the money.

Compared to the mass produced brass pieces I usually get from the big chains, these handmade ones have much better finish and weight. The seller clearly knows their metalwork and the listing photos were honest about the patina. Shipping was quick and the packaging was properly padded.

Honestly my favourite place to buy presents now. Got a personalised mug for my mate's birthday and the name came out really neat. Ordered on the Monday and it was with me by the Thursday which was spot on. Will be back for sure, lots of cute stuff on there.

Got a custom wooden plaque made for my dad's workshop. The lettering came out sharp and the wood is a good thick piece. Sorted in under a week, quick and easy to order.

This was my first time buying from here so I wasn't sure what to expect. The sign up was quick and the checkout made sense. The wooden wall hook I got from a small maker in Devon took about a week to arrive, which was fine but a bit longer than the listing suggested. It's solid and does the job in the hallway.

Ordered a personalised print for my mate's leaving do on the Tuesday and it turned up Friday morning, which I did not expect. Messaged the seller a couple of questions about the file and they replied within the hour, sorted it no bother. Wrapped nicely too, no fuss. Only thing is the print was a fraction smaller than I'd pictured but honestly it still looked lovely on the wall in the pub.

I bought a leather bifold wallet from a small maker here. I know my leather goods and the stitching is neat enough for the price. The colour was a touch lighter than the photos though, and the card slots are a bit tight for more than four cards. Fine for everyday use.