80%Would buy again
The handmade cushion I ordered arrived exactly as described, and the seller kindly sent a note with it. I found the process of placing the order straightforward and the communication courteous throughout. I'd happily order from them again for gifts.
Read moreCompared with the similar lamps I have bought from the high street, this one was a disappointment. The shade was a much duller colour than the photos suggested and the base wobbled. The seller offered a refund eventually but the return was fiddly and took weeks to sort.
Read moreOrdered a personalised print for my mate's leaving do on the Tuesday and it turned up Friday morning, which I did not expect. Messaged the seller a couple of questions about the file and they replied within the hour, sorted it no bother. Wrapped nicely too, no fuss. Only thing is the print was a fraction smaller than I'd pictured but honestly it still looked lovely on the wall in the pub.
Read moreCompared with the department store options, I found the handmade cushions here far more interesting. The fabric is lovely and the seller was kind enough to answer my questions about washing. A small delay in dispatch, but the cushions were well worth the wait.
I looked at three different sellers for a silver charm bracelet before choosing this one. The price was in the middle and the chain feels sturdy enough. The clasp was a bit fiddly to close at first but it got easier. Packaging was nice and the bracelet came in a gift box.
I bought a brass bike bell for my commute and it works well. It was a little pricier than the same thing on the big retail sites, but the quality is clearly better. The bell arrived in a small padded bag and the seller threw in a spare nut. Nothing to complain about really.
Compared to the coffee table I was looking at in a big chain, the handmade oak one here is better value for what you get. The joints are solid and the finish is smooth. Delivery took longer than the seller estimated, but they kept me updated throughout, which I appreciated.
I needed a birthday present for my nan on a tight budget. Found a hand knitted scarf for a good price that looked better than anything in the shops. Took about a week to arrive which was fine, but the postage cost a bit more than I expected.
This was my first time buying from here so I wasn't sure what to expect. The sign up was quick and the checkout made sense. The wooden wall hook I got from a small maker in Devon took about a week to arrive, which was fine but a bit longer than the listing suggested. It's solid and does the job in the hallway.
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Etsy is an online marketplace where independent sellers offer handmade goods, vintage items and craft supplies directly to buyers. Its range spans jewellery, home furnishings, clothing, art, paper goods and personalised gifts, much of it made or chosen by the individual shop owners who list them. The platform connects millions of buyers with makers around the world, and each shop sets its own prices, descriptions and shipping arrangements.
Buyers browse and purchase through the website or the Etsy app, and orders are fulfilled by the individual sellers rather than by Etsy itself. The company is known for its emphasis on creativity, small-scale production and the personal relationship between maker and customer.
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