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85%Would buy again

Ordering
Service
Price
Delivery

This score is based on 20 real reviews

Reviews (20)

good value for what you get

Honestly this is good value for the money, I paid less than I would have elsewhere for the same kit. The checkout took a minute and the confirmation came straight away. Arrived in two working days, well packed. I'll keep using them for the basics.

Kelly P.
1 person found this helpful

better than the big high street one

Compared to the high street chain I used to go to, this is so much easier, I've been ordering from them for about six years now. The site is quick to search and the checkout doesn't make you jump through hoops. Parcels have always turned up when they said they would, and I've never had to chase anything. Sorted my winter bedding in one go last month.

Angela C.
1 person found this helpful

compared with two other sites first

Compared this with two other sites before ordering, and it was the cheapest of the three for the same blender. Delivery was a day slower than the others said it would be. The blender itself works well and the box was in good condition.

Lisa B.
1 person found this helpful

A good set of secateurs

Bought a pair of secateurs for pruning the roses. They cut cleanly and feel well made in the hand. Arrived in good time and well packed. A solid purchase for a fair price.

Mark C.
1 person found this helpful

The free returns label was a lifesaver

ok so the thing i liked most was that the returns label came in the box so i didn't have to print anything. Ordered a jumper that was a bit big, sent it back the next week no fuss. Refund hit my card a few days after they got it back. Easy.

Olivia W.
0 people found this helpful

Returning it was a bit of a faff

Ordered a lamp that was fine but not quite as bright as I'd pictured from the photos. Took me a while to find the returns page and then the label was a bit fiddly to print. The item arrived on time and packed well. Quite a lot of effort to send it back though, so I kept it in the end.

Nadia C.
1 person found this helpful

Checkout was dead quick

Checkout was dead quick, didn't have to make an account or anything. Got a confirmation straight away on my phone. Ordered on the bus, it was delivered before I'd even finished my lunch. Just what I needed, no faff at all.

Arjun M.
1 person found this helpful

Needed it for my mother's care

I needed something reliable for my mother's care routine and I'd heard good things about this company. I placed the order on a Tuesday and it arrived the Friday, which I was pleased with. The packaging was tidy and the items were exactly as described. I did think the prices were a little higher than I'd hoped, but I suppose you get what you pay for.

Judith Y.
3 people found this helpful

Needed it for a fast job and it was late

I needed a replacement part urgently because my old one had packed up in the middle of a job. The order went through fine but the delivery said two days and took closer to five. It did arrive in the end, though I had to ring them twice to find out where it was. Not the speed I was after.

Neil W.
2 people found this helpful

First order for the flat

Needed some bits for the new flat so tried this site for the first time. Everything arrived in one go and it was easy to follow. Bit of a shame one item was out of stock but they told me straight away.

Gemma G.
1 person found this helpful

The order tracking was spot on

What I liked most was the order tracking, it told me exactly where the parcel was at each step. I've used them for years for gifts and this time the tracking matched the delivery to the minute. Everything arrived in good order and the customer service team were helpful when I had a question about sizing.

Denise B.
0 people found this helpful

bought a set of garden lights

Bought the solar garden lights a while back and they've been going nicely since. Two of them dimmed after a few months, which is a bit of a niggle, but they still come on at dusk. The order and delivery were both fine. I'd buy from them again.

Darren B.
0 people found this helpful

The tracking is spot on

The tracking is what I notice most, you can see exactly where the order is at every stage. I've been using them for about eight years and it has always come when they said it would. Customer emails are clear and nothing gets lost. I'd happily keep ordering from them.

Scott B.
4 people found this helpful

Still my first choice

Still my first choice after years of ordering from them. The site remembers my details and I've never had a problem with a delivery. Everything I've bought from them has held up well.

Susan F.
2 people found this helpful

Quicker than expected

Compared it to the other shop I usually use and this was quicker to order from. Delivery took two days which was fine. The price was a bit higher than I'd like though.

Eleanor E.
5 people found this helpful

Needed a new pair of running shoes

Needed a new pair of running shoes after my old ones wore through. I looked at a few places and this was the most reasonable on price. The order went through fine and the shoes came the day after. They're comfortable so far.

Rob T.
1 person found this helpful

far quicker than the other place

Way quicker than the other site I was using, which kept timing out at checkout. This one just worked on my phone first time. Ordered a phone case and a charger in one go, both came the next morning. Typing this on the bus so forgive typos.

Emma K.
3 people found this helpful

First order, a pair of trainers

Got a pair of trainers from them for the first time. Sizing was spot on from the chart and the box arrived the next working day. Everything looked just like the pictures. Glad I tried them.

Ahmed B.
0 people found this helpful

A decent drill for the money

A cordless drill with a decent battery and a proper case, for a fair price. It does exactly what a drill should do for home use. Delivery was quick and everything was in the box. If you're after a reliable mid-range drill this is a safe bet.

James G.
2 people found this helpful

bought a pair of kids' pyjamas

Bought a pair of kids' pyjamas, the cotton feels soft and they've washed well. The price was reasonable for the quality. Delivery was a couple of days and the box came intact. Happy with it, though the sizes run a little small.

Emily C.
2 people found this helpful

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Online shopping | Fashion | Merchandise

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