Envirofone

I have been with this company for close on eight years, and the detail that still stands out is the way they hold a steady rate when others jump around. The monthly statements are clear and the online account has improved a lot since I first signed up. When I had a question about a payment, the call was answered quickly and sorted the same day. Nothing to fault.

I looked at three other suppliers before deciding, comparing the unit rates and standing charges side by side. This one came out ahead on the numbers, and the signing up through the app was quick and clear. The switch went through in about two weeks with no interruption. I'd happily stay on this.

Honestly it's good value for what you get, and the price per unit is lower than the big names I was comparing against. My only gripe is that the switch took almost three weeks to complete, longer than the site said it would. Still happy with the decision though.

I found the switch straightforward enough, though I did need to read the terms twice before I felt comfortable with them. The tariff itself is competitively priced for the area and the direct debit set up without any trouble. My one reservation is that the online account is a little slow to load on my older laptop. Customer service answered my questions politely when I rang.

Signed up on the app on my phone in like ten minutes, didn't have to ring anyone. The meter reading thing is dead simple and my bills just turn up when they should. Really happy with it tbh, would definitely switch again.

I needed a supplier that would actually return a call, as my last one never did. I was rather apprehensive about switching, but the team were patient with my questions and called me back the same day. The tariff is straightforward and the bills have been accurate so far. I am pleased with the arrangement.

What matters most to me is that the rate is fair and the bills make sense, and this has done both since I switched last year. I checked the unit rate against two other suppliers before signing and this came out ahead. The account is easy to manage on my phone and the usage graphs are handy. A straightforward service with no fuss, which suits me fine.

The smart meter tariff was what sold me, and the site let me check the time of use rates against my own usage before I committed. Switching took about three weeks in total, with the old supplier handing over the account on the date they said it would. The only niggle is the welcome email came through with the wrong account number on it, so I had to ring to get that fixed.

I bought a new tariff when we moved to the house in Leeds, and the supplier took a while to pick up the meter details from the previous owner. My first bill was estimated and I had to phone twice to get it corrected. Once it was sorted the rate is fine and the statements are clear, but I did lose a fair bit of patience getting there.

Renewed our green energy plan again this year, same as the last five years. The plan we've had since they first set it up has been steady and the bills are easy to follow. This year the renewal email went to an old address, so I had to ring to update it, which took a while on hold. Otherwise no complaints at all.

Switched over mainly because I wanted a supplier that works well with a smart meter and a time of use tariff. Set it up through the app, which shows the usage in half-hourly chunks, and that's what sold me. Really useful for seeing when the cheap rate kicks in.

Compared to the one i was on before, this is more expensive once the discount ended. The comparison site made it look cheaper but the headline rate doesn't include the standing charge. Support was fine when I rang, but the bill still came out higher than I'd hoped.

The best bit was the usage calculator on the site, which used my last year of bills to show what I'd pay on each plan. It matched the real figures closely when I checked them against the statements. Sign up was quick and the welcome email had everything I needed in one place. Happy with it so far.

This is a good choice, and I have found it a fair arrangement for the money. The switch was carried out without any interruption, and the account details were confirmed in writing. I am pleased with the service and would be happy to stay with them.

Compared to the supplier I left, this works out cheaper for the same usage, which I checked against the last twelve months of bills. The switch was slower than the other suppliers I'd heard about, nearly four weeks, but nothing went off during it. Not a huge saving, but it's something.

First time I've used them and I'd say it went well. The sign up was quick and the account set up was clear, though the security questions at login were a bit fiddly and I had to reset my password once. My first direct debit came out on the date they quoted, so I've got no real complaints.

Compared with the supplier I was with before, this one has rather fewer complicated terms to wade through, which I appreciated. The tariff is a touch dearer than the cheapest on the comparison site, but the service has been courteous throughout. I did have to wait a while for my direct debit to be confirmed, and I rang twice before it was sorted.

Needed to get my energy sorted before the move on Friday and this was the quickest I could find. Signed up on my phone during my lunch break, took about ten minutes, and they got back to me the same afternoon to confirm the switch date. Nothing to chase. Good stuff.

I needed a new supplier after moving to a property with a different meter, and I was rather unsure how the transfer would go. The team went through the meter details with me patiently over the phone and the account was set up before the move. The first statement arrived promptly and the figures match my meter readings. A courteous service from start to finish, and I have no complaints about the way it was handled.