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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

been with them for years

I have been with this company for close on eight years, and the detail that still stands out is the way they hold a steady rate when others jump around. The monthly statements are clear and the online account has improved a lot since I first signed up. When I had a question about a payment, the call was answered quickly and sorted the same day. Nothing to fault.

Louise C.
1 person found this helpful

sign up through the app

I looked at three other suppliers before deciding, comparing the unit rates and standing charges side by side. This one came out ahead on the numbers, and the signing up through the app was quick and clear. The switch went through in about two weeks with no interruption. I'd happily stay on this.

Amanda B.
3 people found this helpful

App is so easy

Signed up on the app on my phone in like ten minutes, didn't have to ring anyone. The meter reading thing is dead simple and my bills just turn up when they should. Really happy with it tbh, would definitely switch again.

Holly C.
0 people found this helpful

Needed a supplier that would call me back

I needed a supplier that would actually return a call, as my last one never did. I was rather apprehensive about switching, but the team were patient with my questions and called me back the same day. The tariff is straightforward and the bills have been accurate so far. I am pleased with the arrangement.

Gillian T.
2 people found this helpful

The rate is fair and the bills make sense

What matters most to me is that the rate is fair and the bills make sense, and this has done both since I switched last year. I checked the unit rate against two other suppliers before signing and this came out ahead. The account is easy to manage on my phone and the usage graphs are handy. A straightforward service with no fuss, which suits me fine.

Luke A.
1 person found this helpful

Switched to get a smart meter

Switched over mainly because I wanted a supplier that works well with a smart meter and a time of use tariff. Set it up through the app, which shows the usage in half-hourly chunks, and that's what sold me. Really useful for seeing when the cheap rate kicks in.

Zoe V.
1 person found this helpful

The tariff finder is useful

The best bit was the usage calculator on the site, which used my last year of bills to show what I'd pay on each plan. It matched the real figures closely when I checked them against the statements. Sign up was quick and the welcome email had everything I needed in one place. Happy with it so far.

Louise G.
1 person found this helpful

a good choice all round

This is a good choice, and I have found it a fair arrangement for the money. The switch was carried out without any interruption, and the account details were confirmed in writing. I am pleased with the service and would be happy to stay with them.

Parveen M.
0 people found this helpful

Needed it for a move

Needed to get my energy sorted before the move on Friday and this was the quickest I could find. Signed up on my phone during my lunch break, took about ten minutes, and they got back to me the same afternoon to confirm the switch date. Nothing to chase. Good stuff.

Kamil B.
2 people found this helpful

needed a switch after moving

I needed a new supplier after moving to a property with a different meter, and I was rather unsure how the transfer would go. The team went through the meter details with me patiently over the phone and the account was set up before the move. The first statement arrived promptly and the figures match my meter readings. A courteous service from start to finish, and I have no complaints about the way it was handled.

Brian R.
2 people found this helpful

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About Envirofone

Envirofone is an online retailer of mobile phones, SIM-free handsets and mobile accessories based in the United Kingdom. The company sells new and refurbished phones from a range of manufacturers, alongside chargers, cases and other accessories for everyday use. Envirofone positions itself around recycling and reuse, buying back old devices and offering refurbished handsets as an alternative to buying new.

Customers buy from the Envirofone website, which lists its phones with condition grades and details of what each handset includes. The company delivers orders across the United Kingdom and offers a warranty on the devices it sells.

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Online shopping | Services | Other services

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