Diamonds Factory

I needed a ring quickly because I'd decided to propose the following weekend and couldn't get to a shop. Found this place, ordered on the Thursday and it arrived by Saturday morning. It looked just like the photos and the box was really smart. Didn't need anything else.

I had been using a different online jeweller for years and compared this one against it for a necklace. The pendant looked noticeably smaller than the photo and the clasp felt a little loose. Customer service took almost a week to reply to my question about it. The price was fair but I'd probably go back to my usual supplier.

I've ordered from them a dozen times and this latest pair of studs is just as good as the rest. Dispatch is always fast and the pieces look exactly like the photos. Nothing has ever gone wrong in all these years.

I compared them with a jeweller in town before I placed the order and I'll admit the prices online were noticeably lower for what I wanted. The stone was exactly as described and the setting was solid. Delivery took a few days longer than they suggested, but the tracking was kept up to date and I didn't have to chase anyone. I'd happily order again.

I bought the eternity band in platinum and the metal is a lovely weight, not flimsy at all. The stones are set tightly and they catch the light properly. I checked the carat and clarity against the spec on the page and it all matched. Returns were easy when I needed to swap the size, though the form is a bit fiddly.

My wedding band had gone missing so I needed a replacement before the anniversary. I know rings well from years of working in the trade, so I checked the metal purity and the finish carefully when it arrived. Everything is as stated on the listing. The ordering took a couple of goes because the size guide wasn't clear.

It's fine, but I wouldn't say it was perfect. I bought a silver bangle from them after years of using them for other bits. The bangle itself is nice and the price was reasonable. The problem was the sign up for my account, which needed a code they sent by post and took about a week to turn up. Once I got it sorted the order went through without any bother, and I'd still use them again.

Really happy with my first order, it's a dainty pendant on a fine chain and it looks just like the photo. Ordering was simple and I got it within a few days. Would definitely buy from them again.

The box it arrived in was lovely, proper velvet inside and a little card with the order details. I've been ordering from them for years now, mostly for small gifts for my daughters and the odd bit for myself. Delivery was quick and the earrings I picked were exactly as I hoped. Customer service has always been polite when I've needed to ask something, and I've never had a problem with the quality. Happy as always.

I needed a birthday present for my best mate quickly and this was the first place I found with next day delivery. Ordered at lunch, arrived the next morning. The little hoops look great and she loved them.

I bought a small silver stacking ring from them for my first paycheck treat. The silver is nice and shiny and it's fairly light, so I can wear it every day. Delivery was quick and the box was pretty. Would be good to see a few more designs in the rose gold though.

I bought a replacement leather strap for my watch as the old one had cracked. The fit was exactly right and the stitching looks very neat. Everything arrived as described and the instructions for fitting it were clear. I'm glad I didn't have to go to a jeweller for something so simple.

I went with the tennis bracelet in the end, after comparing a few options on other sites. The stones are evenly set and the clasp is secure. It arrived in a nice box with the warranty card. Delivery took three days and the price was good for the size.

Compared with the big names I usually look at, this was roughly a third less for a similar stone and weight. I wanted a simple solitaire for my girlfriend and the value was hard to beat. It came well packed and was sized correctly first time. Checkout was straightforward and I got a confirmation straight away.

I needed a gift for my mum's 60th and the party was only ten days away, so I went straight to the site and picked a pair of gold hoops with a small diamond detail. They were in stock, and the order was dispatched the same afternoon. Mum loved them and asked where I got them. I've been ordering from this place for a few years and they've never let me down on timing.

Next day delivery saved me, honestly. Needed a gift for my mate's leaving do and it turned up exactly when they said. Easy to order on my phone too. Would use again.

What struck me first was how neat the engraving came out on the inside of the band. I had compared a few places before choosing and this one had the clearest option for lettering. The band itself is comfortable and well finished. Good value too.

I've been buying from them for a long time and the pearl drop earrings I ordered last month are just right. Everything has arrived safely and on time every time. The checkout is simple and I've never had a problem with the site.

Compared with a well known chain I had been looking at, this came out slightly more expensive for the same carat weight. I did still choose them because the earrings are well finished and the backs are secure. Delivery was on time and the packaging was careful. I'd order again but would check the prices first.