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90%Would buy again

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This score is based on 10 real reviews

Reviews (10)

the reminder emails

The reminder emails are what sold me, they tell you when your next box is due and it actually ships on time. Used to forget and end up wearing glasses for a week. Easy to change the delivery date if you're going away. Five minutes to set up and it's been running smoothly since.

Joshua G.
12 people found this helpful

way easier than the opticians

Honestly way easier than trudging to the opticians to get a box, I used to lose a whole afternoon. Ordered my first box on my phone and it was on my doorstep two days later. Didn't have to explain my prescription twice. Think I'm sold.

Lily F.
1 person found this helpful

A fair price for daily lenses

I'd say the price is fair for daily lenses, though a little dearer than the supermarket brand. The site is simple enough to use and the order was dispatched promptly. Would be happy to keep buying from them.

Andrew O.
2 people found this helpful

Sorted out my prescription when it ran out

My prescription ran out and I needed the lenses sorted before my next check. I'd been buying from them for years, so I just logged in and renewed the order. The renewal went through without any fuss and the box came within a few days, same as always. Nothing I'd change really, it's just reliable and I'm not having to go back to the optician every few months to fight about it.

Mark D.
4 people found this helpful

Toric lenses took ages

Bought the toric lenses for astigmatism and the box turned up fine but the wrong power was in the order, so I had to message them. The reply came after two days and they sorted a replacement quickly enough. Annoying but not a disaster. Just check the order summary before you confirm.

Victoria D.
6 people found this helpful

Cheaper than the optician but slow

Compared with buying from my optician, the lenses here cost noticeably less, which I appreciate. I did find the reply to my query about the prescription took three days, which was longer than I'd have liked. The order itself arrived as expected and the packaging was tidy. On balance I think I'll keep ordering from them, though I hope the response time improves.

Carol S.
4 people found this helpful

Needed lenses fast before a trip

I'd run out of lenses the week before a festival and needed some quick. Ordered on the Thursday and they came Saturday morning, which was spot on. Easy to reorder on the app too. Would use again.

Millie R.
0 people found this helpful

good value for monthly lenses

Best value I've found for monthly lenses, full stop. Subscription saves a fair bit compared to buying one box at a time from the opticians. Order page is clear and they send a reminder before you run out. Delivery has been reliable every month for over a year.

Ben M.
4 people found this helpful

contact lens refill sorted

Been ordering my daily contact lenses from them for about three years now and the refills still turn up when they should. I'd forgotten to reorder once and the account page let me sort it in a couple of minutes. Pricier than the cheapest place I've found but I'd rather not run out.

Lauren J.
1 person found this helpful

app is handy

The app is handy, I can reorder in about a minute while waiting for the kettle. The one thing I'd change is that the delivery window is a bit vague, you get a day but not a time. Otherwise the box arrived on the day it said it would. Pretty happy with it so far and I've had no issues with the product itself.

Emeka W.
6 people found this helpful

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About Contactcrafts

Contactcrafts is an online retailer of contact lenses, eye care products and related accessories sold to customers across the United Kingdom. The website lets customers browse lens brands and prescription types, place orders and manage their purchases from a single account. The business operates entirely online and ships orders directly to customers' homes.

Its customers are mainly people who wear contact lenses and want to reorder without visiting an optician's counter. Reviews of Contactcrafts centre on its ordering process, product range and the handling of prescriptions during checkout.

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