100%Would buy again
Tried three other places for a new bedside lamp and this one came out cheaper than all of them with delivery included. Ordering was smooth and I liked that the stock showed how many were left. The lamp arrived in good order and works well in the bedroom.
Read moreBeen ordering from here for years and it's usually fine. This time I needed a refund on a jacket that was too small and the first email about it took three days to get a reply. Once someone picked it up the refund was sorted and the money came back to my card within the week. Just a bit slow getting going.
Read moreWhat struck me first was how clear the order confirmation was, with every item listed and the delivery date right there. I did have a small problem when the wrong size turned up, but I'm not complaining too much as the customer team replied within a day and arranged the swap without fuss. I'd happily order from them again, and I'd say the prices are fair for what you get.
Read moreBeen ordering from here for years and it's usually fine. This time I needed a refund on a jacket that was too small and the first email about it took three days to get a reply. Once someone picked it up the refund was sorted and the money came back to my card within the week. Just a bit slow getting going.
Share your own experience to help other customers. Your review is published under your name.
BOTB is an online retailer based in the United Kingdom that sells a broad selection of footwear, clothing and accessories for men and women. The company is best known for its own-brand fashion lines alongside a curated mix of established third-party labels, which together make up the bulk of its catalogue. Customers shop through the BOTB website and mobile app, where items are presented in categories such as shoes, boots, sportswear and seasonal collections.
BOTB operates as a direct-to-consumer business, shipping orders from its own warehouse and offering returns through a straightforward online process. Its customer base spans younger shoppers looking for trend-led products through to people who prefer dependable everyday styles at accessible price points.
Online shopping | Multimedia & subscriptions | Car services | Car leasing
