TravelTime Insurance

Quite happy with the policy I got for my first trip abroad. Bought it through the site and the cover was exactly what I needed for a few weeks in Portugal.

We needed cover again for our yearly trip to visit family in Canada, so renewing was the obvious choice. The reminder came in good time and the renewal took a few minutes, nothing to complain about at all.

The price was the first thing I checked and it came in lower than the other quotes I got for a family trip to Florida. The documents came through quickly, though the excess is higher than I expected for the cover.

Been a customer for a long time but this was my first real claim and it was a disappointment. The policy said it covered the cancelled trip, but they wanted a lot of extra evidence and took weeks to decide. I expected more support from them after years of paying in.

Used a comparison site to look at a few options, and this one came out a fair bit better than the policy I had before. The medical cover is higher for the price and I got the documents within a few minutes of paying.

We needed cover for a cruise because the policy we had before excluded older passengers for cancellations. I rang to check and the lady explained the options clearly. Went with a higher cover level and it has been fine so far, no complaints.

Compared a few well known brands first and this came out a fair bit cheaper for the same level of cover. The quote form was a bit long with lots of health questions, but I got through it and the policy arrived quickly.

Bought a single trip policy for a week in Spain last month. Took about ten minutes on the site and the documents landed in my inbox straight away, which was all I wanted really.

Went for their annual multi trip policy as we take three or four short breaks a year. Works out much better value than paying per trip, and the price was clear with no hidden extras when I checked the small print.

The renewal letter came in the post with the new price on the front, which I liked as it saves hunting around. I have been with them for about twelve years now for our annual trip to see the grandchildren. This year the increase was more than I'd have liked, and I did have to phone to ask why. The lady on the phone was polite and explained it was the medical cover getting dearer. Still with them for now.

I needed some cover for the first time before going on a trip to Italy. A friend said they were reliable so I gave them a go, and the cover explained everything clearly and it all went through without any trouble.

Was going to use the price comparison site but went direct and this was way cheaper than the one I had last year. Sign up was quick, just a bit annoying the payment page kept timing out.

What struck me most was how patiently the agent went through my claim when my suitcase was delayed on the way home. She explained each step and kept me informed, which I did appreciate very much indeed.

the policy itself was fine and the price was good but the app kept logging me out every time i tried to download my certificate. had to use the website on my laptop in the end which worked first go. bought it on my phone at lunch so the quick signup was nice.

Bought the annual travel cover for me and my husband after comparing several options online. The cover limits were better than the others at this price and the policy document came through within minutes, so it all went smoothly.

Been with them for years now and have never had a bad experience. Renewal is painless and they always sort out my travel cover without fuss when we go away each summer.

Got a quote from the big names first and this was cheaper, so I went with it. The site wanted a lot of details but the policy was emailed straight away and the price is fine.

Good cover for the price, and it covers the kind of activities I actually do on holiday. I have bought policies from a few providers over the years and this one has the clearest wording on medical cover.

Bought a single trip cover on my phone while waiting for the bus. Took under five minutes and the email with my policy came straight through, perfect for last minute trips.