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Switched On Insurance

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79%Would buy again

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This score is based on 19 real reviews

Reviews (19)

First time and it was easy

This was my first time taking out insurance on my own so I was a bit nervous about the forms. The questions were in plain English and it told me what each bit meant as I went. My policy documents turned up in my inbox straight away and I could read them on my phone.

Ayesha B.
0 people found this helpful

claim took ages

Honestly the verdict is it's fine but the claim took ages to get going. I rang them twice and got told someone would call back, which took about four days. Once it got moving it was sorted, but I was not impressed with the wait.

Evie V.
1 person found this helpful

Quicker than the other site I tried

Quicker than the other site I tried earlier, which made me give up after twenty minutes of forms. This one let me add my details and see the price in one go. Got the policy by email while I was still on the sofa.

Rachel R.
0 people found this helpful

Best of the four i looked at

Went with these after comparing about four different car insurance quotes and they came out cheapest for what I actually needed, with the same cover as the big names. Signing up took maybe fifteen minutes on the site and the policy documents turned up in my inbox straight away. Happy to say it was the right call and I'd tell a mate to check them out.

Joanne N.
1 person found this helpful

better than my old renewal

Compared to what my old provider was charging for the same home policy, this was a fair bit lower at renewal. I've been with them about six years and never had a problem. The only niggle is the renewal reminder came a bit late so I nearly missed it.

Rajesh M.
1 person found this helpful

With them for years

We needed cover again after our old policy ended and I didn't fancy starting from scratch with someone new. I've been with them for about eleven years now and the renewal letters always come through on time. The only thing I'd mention is the online account can be a bit fiddly to log into.

Patricia B.
1 person found this helpful

Renewal price jumped and nobody explained

Needed to renew my car cover in a hurry because my old one ended. The renewal quote was a lot higher than last year and I had to ring up to find out why. The app kept timing out while I tried to pay, so I ended up doing it on the laptop.

Brian M.
6 people found this helpful

Bought the business liability policy

Bought a business liability policy for my small plumbing set up. Simple to add the vehicles to it and the certificate turned up quickly, though the email took a while to arrive.

Joe F.
0 people found this helpful

Far simpler than my last provider

I'm afraid I found it a good deal simpler than my previous provider, who required a phone call for every small change. Here I could update my details online and the new certificate was with me within the hour. The staff I spoke to were courteous and I appreciated that.

Patricia M.
0 people found this helpful

cheaper than the rest

I needed a policy in a hurry after my last one lapsed, so I went looking for the cheapest sensible option. Ran the numbers against three other providers and this came out lowest for the same excess and cover. The welcome pack took a week to arrive in the post, which was a bit slow, but the policy documents were already in my account so it didn't really matter.

Scott D.
1 person found this helpful

bought the annual pet cover

Bought the annual pet cover for our spaniel after looking at a few comparison sites. The policy came through by email the same day and the vet bill claim we made later was paid within a week. Had a couple of questions by phone and they got back to me the same afternoon.

Sam C.
1 person found this helpful

Knows what i need from a policy

Compared this against the usual aggregator and it came out cheaper for the same level of cover on my van. I know my way around commercial policies so I checked the exclusions line by line, and they were fair. Signing up was quick and the schedule of cover was in my inbox right away.

Muhammad C.
10 people found this helpful

Quick and painless on the app

Took the policy out on the app while waiting for the bus, took about five minutes. Documents came through straight after and the reminder for renewal is already set. Only thing is the app kept logging me out so I had to re-enter my postcode twice.

Rhys B.
3 people found this helpful

bought the motor cover add on

Bought the motor cover add on after comparing a few options, mainly for the courtesy car. The add on was pricier than I expected and I'm not sure it's worth it for an older car. Activating it online was simple enough and the confirmation came straight away.

Nigel F.
1 person found this helpful

bought the add on

Bought the courtesy car add on for my car after checking a few other quotes. It cost a few quid more than the basic one, but it was the only one that offered it at a sensible price.

Bradley B.
1 person found this helpful

Very satisfied indeed

I would say the cover has been entirely satisfactory since I took it out last spring. The staff were patient when I rang with my questions, and I'm not one for computers so I appreciated that.

Linda P.
0 people found this helpful

took ages to sort out

This was my first policy and the sign up took much longer than I expected because it kept asking me to confirm the same details. When I emailed to ask why, the reply came back two days later. Once it was all sorted the cover was fine.

Isla T.
12 people found this helpful

Good value for the money

Going with the cheapest policy is not always right, but this one gave me the cover I needed at a sensible price for my car. I checked the excess and the add-ons and nothing felt padded out. Paperwork arrived the same day and the price stayed the same on renewal, which is rare. Good value and I'd happily stay put.

Adam G.
0 people found this helpful

Got my car sorted

Needed car cover quick cos I got my first job and needed to drive there. Got it sorted on my phone in like ten minutes and the cover started the next day. Easy, no complaints.

Amy A.
0 people found this helpful

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About Switched On Insurance

Switched On Insurance is an online insurance broker based in the United Kingdom that arranges cover for motor, home and other personal policies on behalf of its customers. The company works with a panel of insurers and presents quotes side by side so that customers can compare the cover and price of each option before they buy. Its website is the main point of contact, and policies are arranged and administered digitally without a high street presence.

The business is aimed at private individuals who want to renew or replace their insurance without speaking to a salesperson at length. Customers manage their policies, documents and renewals through their online account, which keeps the everyday administration in one place.

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Insurance | Other insurance

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