100%Would buy again
Bought the cover for my laptop and phone on the app while waiting for a bus. The cover started immediately and the policy card showed up in the app. Claims are done on the app too, which is handy. Only been with them a few months but no complaints so far.
Read moreI'd priced up four or five insurers before taking out cover for my van, and this came out mid-range. The quote itself was clear and the cover details matched what I was told. The only snag was the documents took a bit longer than promised to arrive in the post. Happy enough with the choice.
Read moreI needed a new policy in a hurry because my old one ran out on the Friday and I was driving to work on the Monday. Price was the main thing for me so I checked a few places and this was the cheapest for what I wanted, the cover itself is fine. The only bit that annoyed me was the renewal reminder which came later than I expected, but the price stayed where I'd agreed.
Read moreFirst time buying a policy so I'd been on the comparison sites for ages getting confused by all the add-ons. Smart Cover was a lot simpler, the quote came up in a couple of minutes and I could see exactly what was included without digging about. I went with it on the spot. Haven't had to claim yet so can't speak to that side.
Bought the cover for my laptop and phone on the app while waiting for a bus. The cover started immediately and the policy card showed up in the app. Claims are done on the app too, which is handy. Only been with them a few months but no complaints so far.
I needed cover for the campervan before the summer trip so I was mainly looking for the best price. The quote came in lower than the other two I checked and the policy included the breakdown cover I wanted. Paying monthly was easy and the first payment went through with no fuss. Good value for what I needed.
This was my first time with a proper policy of my own and I'd been with my parents' provider before. Smart Cover's online signup was much quicker than the old one, where I had to post forms. The cover for my phone and bike came in one policy which saved me a fair bit. Not had to claim so far.
I looked at three different insurers before buying my bike cover and this one was the one I went with. The price was in the middle and the cover felt more complete for the same money. The quote and policy wording matched, which I didn't take for granted. Signing up took about five minutes with no surprises.
Honestly the cover has never given me any trouble across all the years I've been with them. My home policy renews every year without any fuss and the reminder comes well in advance. I've had to make a couple of small changes and the staff on the phone sorted them quickly. Would not think about switching now.
Paid a bit less than my old provider was asking at renewal, and the cover is basically the same. I used the online quote tool and it took about ten minutes, nothing to fill in twice. The excess is reasonable and I didn't need to pay for extras I'd never use. Monthly payments come out on the right day with no fee for splitting it up, which is what I wanted.
Switched from my old car insurer, this one was way quicker to sign up with on my phone. Took maybe ten minutes including payment. Cover started straight away and I got the documents in the app. Nice and simple.
Cover for the house has been right on the money. The premium is sensible for the level of cover and there's no need to fuss over the details every year. The policy document is well set out and the cover is what I expected. Would sign up again.
I've been with them for a good few years now and the difference from my previous insurer is noticeable. The online account is easier to use and I can update the car details without ringing anyone. Compared with the company I left, the renewal price has stayed steadier and the paperwork is clearer. Had one claim and it was dealt with in about a week.
I've had home insurance for years and I know the kind of claim that normally drags on. When a pipe burst last winter I rang the claims line, the handler took everything down in one call and sent the engineer the same week. The payout landed in my account before I'd even finished sorting the carpets out. Clear communication throughout, no chasing needed.
We needed proper home cover in place from the day we moved into the new house, so timing was the big thing for us. The cover started on the completion date and the documents were waiting in the account when we arrived. The contents limit was easy to adjust on the phone as we unpacked. It's been about four years now and we've not had a reason to complain.
Took out the pet insurance for our labrador after she needed a minor op. Signing up was quick and the cover limits were clear from the start. The first vet bill was claimed through the app and paid back within the week.
I would say the policy is excellent value for what it covers, and I have found the staff courteous whenever I have telephoned them. I took out the cover for my caravan a few seasons ago and have renewed it each year without any fuss. Everything is explained clearly, which I appreciate. I have no complaints whatsoever.
I've bought their annual travel policy for about six years now, mostly for the trips to see my sister in Spain. Renewing takes five minutes on the site and the reminder email comes well before the date. The cover has never let me down and the price has crept up only slightly. Easy to keep going with.
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uk. The company's range centres on insurance products for everyday consumers, and customers buy and manage their policies directly on the site. Its profile is limited in publicly available detail, so this page describes only what the brand presents about its online service.
