Safely Insured

The claim on my phone was the bit that got me, it wanted the same photos uploaded three times and then the form timed out. Took about two weeks before anyone rang me back. Not happy about that. Cover itself seems fine, but the claims side needs sorting.

I needed a new buildings policy after moving to a converted barn, and the specialist cover they offer is the reason I picked them. The sign up was fine. The policy wording is long and a couple of exclusions are buried in the schedule, so read it carefully before you pay.

Switched my car insurance over from my old provider, and this one came out cheaper than they were quoting me at renewal. The app took a while to link my no claims discount, I had to email them the certificate. Once that was sorted it was fine.

I needed contents cover fast after my flat flooded and had to be at work, so I did it on my phone in the car park. Took maybe fifteen minutes to get the quote and sign up. Their online chat answered within a couple of minutes which I wasn't expecting. Glad I went with them, will check back next renewal.

Bought the pet cover on the site after a quick look at the options. Signing up took a few minutes. Getting through on the phone to change my details was a faff though, I was on hold for ages and gave up once. Did sort it online eventually.

Got the gadget cover for my phone off the site. Signup was dead quick and I got the policy docs straight away. Only thing that was a bit meh was the price going up a bit at renewal but whatever.

Compared a few options before settling on this, and what sold me was being able to pause the cover on my car while it's in storage. The other places wanted a full cancellation. Price was about the same as the cheapest one I looked at. Took a bit of back and forth to get the pause set up though.

I took out cover for our dog back when she was a puppy and have kept it going ever since. Every year the renewal comes through on time and the paperwork has never been a problem. When I had to make a claim for her knee operation it took a while to sort out, but they got there in the end and paid what was due. I'd go with them again, they've been reliable for me.

This was my first policy ever and it was simple enough to get through. Quote was quick and the cover documents came straight to my inbox. Really happy with it.

Compared them against three of the big comparison names and they came out about a fair bit cheaper for the same level of cover on my home policy. The quote was clear about what was and wasn't included. Renewal reminder arrived on time too. Good value.

Needed to add my partner to my home insurance after we moved in together and had to do it in a rush between meetings on my phone. The change went through in a few minutes. Confirmation email arrived a day later than I expected, which was a little annoying, but everything was right when it did.

Good value for what I pay each month on my pet insurance. The cover does the basics and the vet bills got paid back within the week. Easy enough to manage through the account page.

Bought the single trip travel policy for a week in Spain. Went through the site pretty easily and got the documents straight to my email. Didn't have to call anyone which was a bonus. Nothing to complain about, sorted.

Would stick with them, though they're not the cheapest I looked at. I checked a few other sites first and their quote for the same van cover was a fair bit lower. The sign up was easy enough and the policy came through quickly. Just wish the price had been a bit more competitive when I was comparing.

Happy with it, got my first car policy through them a few months back and it's been fine so far. Took about ten minutes to get a quote on the app, the questions were pretty straightforward and didn't ask me about stuff I didn't understand. Only thing is the renewal price went up a bit more than I expected, not massive but noticeable. Still, I'd sign up again for the cover and the ease of it.

Compared them to my old provider and they came in dearer for the same home cover, which was a surprise since I've been with them years. The quote process was easy enough and the documents came through on the day. I did ring to ask about the difference and got a clear answer. Not sure I'll stay.

Needed a courtesy car cover quick before my car went in for repairs, and I was on my phone on the bus. The quote came through fast and the policy started straight away. Works for what I needed.

I'd never bought insurance from them before so wasn't sure what to expect. The site walked me through the home cover step by step and I got a clear summary before paying. Confirmation email came straight away with my policy number and the documents attached. Everything was where I expected it to be, which is all I wanted.

The policy documents arrived in my inbox within a minute of paying, which was brilliant because I was literally on the bus. Signed up for my travel insurance in about five minutes, no faffing. Didn't have to call anyone or wait for a letter. Quick and easy, exactly what I needed while I was rushing about.

Got quotes from four other companies before this one and theirs came in lowest for the cover I wanted on my van. The quote page laid out excess and limits better than the rest. Paperwork came through the same day I paid, no fuss. Happy with it so far.