ReduceMyExcess

I took out a buildings and contents policy with them last autumn, and the paperwork arrived promptly by post as well as by email. The premium is very fair for what is covered. I am pleased with the arrangement so far.

Got my van cover here for less than I was paying elsewhere and the cover itself does what it says. Buying was quick on the laptop and the documents were in my inbox before the kettle boiled. Renewal reminder came on time too. Nothing to complain about.

Compared with what I was paying before, the renewal on my car cover went up quite a lot this year, and that was the first thing I noticed. I'd been with them for ages so I assumed it would stay sensible. I rang to ask why and got passed around two departments before anyone gave me a straight answer. Not impressed.

I know insurance pretty well so I went straight to the policy wording, and the key facts sheet is clear enough but the full terms are long and a bit repetitive. Quote itself was reasonable. I had to ring once to confirm the excess on a specific item, and the call took longer than it should have.

Been a customer for ages and the renewal is always the easiest bit. The policy is good value and the online account lets me update my details without calling anyone. I have had no reason to look anywhere else.

I've had my car policy with them for years now and renewed it again this March. The renewal notice came early so I had time to read it properly and compare the new figure. Nothing has changed in how it works, which suits me fine.

Got a home contents policy through them last spring, mainly to cover the laptop and a few bits of jewellery. The price was fair for what's covered and the paperwork arrived within a day. The bit that annoyed me was having to upload the valuation photos twice because the first lot didn't attach properly.

My old insurer put my renewal up by a lot, so I switched and this came in well under it for the same level of cover. Price was the big thing for me and it's still sitting at a sensible number a year later. Quote took a few minutes, documents by email, nothing to chase.

I needed to arrange cover for my late husband's car so I rang them, as I find it easier to speak to someone. The lady on the phone was patient and explained everything without rushing me. The papers came through the post a few days later, which was perfectly satisfactory.

Not the cheapest policy I found for my van, which I knew going in, and the renewal went up a bit this year. The excess is clearly set out and the cover does what I need. Good enough, and I know the trade well enough to say that is about right for the money.

I have been a customer for years and the policy has been steady throughout, the renewal arrives on time and the cover has never let me down when I needed it. When I had to make a claim for a cracked windscreen the process was straightforward and the money reached my account the following week. Still happy to stay with them.

I started a job that meant driving between sites and my old policy didn't cover business use, so I needed something quick. I looked at three places before settling on these, mostly because the business use add-on was clear about what it included. The price came out a little higher than the cheapest option but the wording felt more solid.

Honestly it's cheap and the cover does what it says, but the sign up page kept timing out and I had to start again twice. Once it went through the emails came straight away. Yeah it's fine.

The quote I got was noticeably lower than everything else I checked for my van. Took about ten minutes to fill in, nothing confusing, and the documents came straight to my email. Renewal went through the same way.

Compared with the usual comparison sites I'd been using, this came out a few quid cheaper on my car policy. The quote form was a bit longer than some but nothing awkward. Documents arrived by email within minutes of paying.

Compared to the big comparison sites I used to check every year, these lot have been a bit cheaper on my car cover and the renewal reminders actually come through on time. I've been with them about six years and never had to chase anything. The only thing I'd change is the phone queue, which can take a while on a Monday morning, but once you're through the person is sorted.

Honestly the quote and buying part took five minutes on my phone and I was covered by the evening. Only small thing is the app kept logging me out when I tried to see my documents, so I just used the email. Would use again.

I needed landlord contents cover for a flat I rent out, and I know the market well from doing it for years. The quote here was competitive for what it included, though I'd have liked more detail on the accidental damage limit. Documents came through quickly and the policy wording is what I'd expect. Got a small rebate for paying annually which was nice.

Moved into my first flat and needed contents cover quickly, so this was the first place I looked. Sign up was dead easy on my phone and it was cheaper than what my mum's insurer quoted. Got the docs the same day, no faff.

The quote took about two minutes and I had no idea what I was looking at for my first ever policy, so I was a bit lost at the cover options. The price was fine and the policy documents came through by email straight away. The only annoying bit was the sign up page asking me to re-enter my details after it froze, which took a while. Would probably use them again at renewal.