78%Would buy again
Switched over from my old car insurer and this came in about a fair bit cheaper for the same cover, which I did not expect. Got the quote on my phone during my lunch break and bought it straight away, no phone call needed. The app shows the policy docs really clearly. Only took about ten minutes from start to finish which is exactly what I wanted.
Read moreBought a car policy from them after my last one ended, and the quote itself was fine. The problem came when I rang about a change to my address and was on hold for ages before anyone picked up. The cover details were right once it was sorted but it was a frustrating start.
Read moreI took out my home contents policy with them last spring and I was glad to find I could spread the payments over the year without any extra charge for doing so. The cover arrived promptly by email, and when I rang with a question about the excess the young lady on the phone was patient and explained it properly. I have found the account simple to manage online, which suits me very well.
Read moreMoved to them from my old provider after a few years and the cover is about the same for less money, which compared well. Taking out the policy online was quite a long process with a lot of questions, but I got there. The paperwork came through by post a few days later and it all looked in order.
Policy was good value and the quote took two minutes. Only thing was I emailed a question about my excess and it took three days to get a reply. Still happy with the cover itself though.
Compared several providers before going with them, and the detail I kept coming back to was how the no claims discount was shown. Quote took a few minutes and the price was a touch higher than the cheapest comparison result. Documents turned up in my email straight away.
Pretty happy with how this turned out, the online account is simple to use. Adding and removing items is quick. A bit of a hassle with the password reset but nothing major.
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Goodtogoinsurance is an online insurance broker that arranges cover across a range of everyday personal lines. The company compares policies from a panel of UK insurers and presents the options to customers on its website so they can choose the cover that suits them. Its service is delivered digitally, with applications, quotes and policy documents handled through the site.
The business is aimed at individual consumers in the United Kingdom who prefer to buy their insurance directly and without speaking to an adviser face to face. Customers can review their cover and make changes to their policies online, which keeps the process centred on the website rather than on physical branches.
