78%Would buy again
Switched over from my old car insurer and this came in about a fair bit cheaper for the same cover, which I did not expect. Got the quote on my phone during my lunch break and bought it straight away, no phone call needed. The app shows the policy docs really clearly. Only took about ten minutes from start to finish which is exactly what I wanted.
Read moreBought a car policy from them after my last one ended, and the quote itself was fine. The problem came when I rang about a change to my address and was on hold for ages before anyone picked up. The cover details were right once it was sorted but it was a frustrating start.
Read moreI took out my home contents policy with them last spring and I was glad to find I could spread the payments over the year without any extra charge for doing so. The cover arrived promptly by email, and when I rang with a question about the excess the young lady on the phone was patient and explained it properly. I have found the account simple to manage online, which suits me very well.
Read moreTook out a policy with them and the price was reasonable. The cover wording was hard to follow though, I had to read the policy document twice to see what was excluded. Not a disaster but I'd like it written more plainly.
Got a quote from them after seeing it compared on a site and it was dearer than the one I ended up with. Quote was quick and the sign up was easy enough. Didn't love that the price went up a bit at the final step though.
Honestly the policy itself is fine and cheap enough. My claim on a small bit of water damage took ages though, about three weeks before I heard anything. Probably wouldn't go out of my way for it.
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Goodtogoinsurance is an online insurance broker that arranges cover across a range of everyday personal lines. The company compares policies from a panel of UK insurers and presents the options to customers on its website so they can choose the cover that suits them. Its service is delivered digitally, with applications, quotes and policy documents handled through the site.
The business is aimed at individual consumers in the United Kingdom who prefer to buy their insurance directly and without speaking to an adviser face to face. Customers can review their cover and make changes to their policies online, which keeps the process centred on the website rather than on physical branches.
