Frontier

Compared with the firm I used for twenty years, the online portal here is a good deal simpler to navigate. I could see my policy documents and update my address without ringing anyone. When I did ring, the call was answered within a few minutes and the lady was very helpful about my travel cover for a trip to Spain. Price was fair too, I thought.

Bought my first car insurance through them last month for the Corsa I just got. The quote was way cheaper than the comparison sites were showing me and the whole thing took about twenty minutes on my phone. Got the documents straight away in my email and the app shows my renewal date. Honestly didn't think it would be this easy the first time round, so yeah, good stuff.

We needed buildings cover quickly after completing on our new house in the spring, and the existing policy would not transfer. I was able to set up the new cover online in one sitting, which suited me. The adviser on the phone checked the rebuild figure with me carefully and explained why. Everything has been in order since.

I needed a new policy for my caravan when the old one was discontinued by my previous insurer. They offered a sensible replacement at renewal and I have stayed with them since. Claims have been handled without fuss when I had to make one for storm damage to the awning. Cover has been right every time.

Compared with the company I had before, the way they set out the policy wording was far clearer and I didn't have to ring anyone to understand what was covered. I took out travel cover for a holiday to the Lake District with my sister and the documents arrived by email within the hour. The staff I spoke to were patient and didn't rush me, which I appreciated at my age. I'd be happy to recommend them to friends.

Cover is good and the price for what you get is hard to beat in this market. I have looked at this type of policy for years so I know what to check. The excess is fair and the exclusions are where I'd expect. Would renew again.

Got van insurance through them for the transit I use for deliveries. Took maybe fifteen minutes to get the quote sorted and the cover note came through straight after. Price was sound compared to what the other sites were giving me. Works for me.

Honestly the policy itself is good value and the cover for my laptop and phone does what I need. The claim for my stolen bag took a bit longer than I'd hoped, about three weeks before the first payment landed, mostly because they wanted a crime reference number from the police. Once it was moving the handler was pleasant and kept me updated. Would still go with them for the price.

Been with them for a few years now for the Volvo estate, mainly because the premium has been steady year on year. The one thing that's not quite perfect is the renewal documents come as PDFs and I'd rather a paper copy, though they do send one if you ask. Claims side I've not had to use, so can't speak to that. Cover is what I expected and the price is decent.

Got the quote for the van insurance on my phone and the price was lower than what I'd been paying elsewhere. Sign up took about fifteen minutes and the documents came through straight away, so I'd use them again for the work van.

I compared them against my previous insurer and found they were considerably easier to deal with, which I did not expect. The quote for my home contents came through in a few minutes and the cover was clearly laid out. When I rang with a question the young woman who answered was patient and knew the policy well. I have no complaints and I shall be staying with them at renewal.

Been with this firm since the house was first bought and they have always been fair. The cover has stayed right and the staff are polite on the phone every time. Wouldn't change now.

I needed cover for a trip to Italy for my nephew's wedding, and wanted something that covered the cancellation side as well as medical. Went through the options carefully before settling on this one. The cover wording was clear and the price was competitive. Everything worked out well.

The renters policy I got was sorted in about ten minutes on my phone. Didn't have to send any docs or anything. Confirmation email came straight away and the cover started the next day. Easy.

Paid a bit less for the bike cover than I was expecting, which was nice. Got the policy through the app while sitting on the bus and the claim form is pretty easy to fill in if you ever need one. Haven't needed to claim so far, touch wood. Good enough for me.

Got quotes from three places for my car, and this one had the clearest breakdown of the excess and add-ons. The policy documents came through the same day I paid, no waiting. Took me about twenty minutes start to finish.

Took out pet insurance for my new puppy through them and the quote was fine. Had a small wait for the policy schedule to show up in my inbox, maybe a day, which wasn't a big deal. Vet bills claim process is simple enough from what I've seen so far.

The renewal letter arrived a month early which gave me plenty of time to shop around, but I stayed. Been a customer for over a decade and the cover for the house contents has never let me down. Phone line is easy to get through to.

Needed contents insurance quickly after moving into the flat last month, so I went with these as they could quote straight away on the phone. The quote was clear and I was set up within the hour. The only niggle was the renewal reminder came a bit late, so I had to chase it. Otherwise fine.

Compared to the other sites I tried for my bike cover, these came back with a price in about a minute and didn't make me enter my details three times. Just rang them to add my partner as a named driver and they sorted it while I was on hold. Certificate landed in my inbox before I'd put the kettle on. Really handy when you're juggling work and the school run.