Aviva Car Insurance

Brilliant from start to finish, the quote was clear and the cover was exactly what I asked for. Paid monthly and the documents turned up in my inbox within minutes. Would sign up again without a second thought.

I have been with them for a long time and the verdict is that they remain good value. The renewal price creeps up a bit each year but nowhere near as much as some others I have had. Staff on the phone have always been helpful when I needed to change my address.

I'd been a customer for a while and knew the claims process quite well, so I was surprised by how the online form wanted every photo in a specific format. The thing that stood out was that the claim handler called back within a day to confirm the details. Happy enough with how it was handled in the end.

Checked the other big names on my phone and this came out way cheaper, so I went with it. Quote on the app took two minutes. Cover starts whenever you want.

Insured my restored Escort with an agreed value policy, which I know is the right way for older cars. The valuation form was detailed and took an afternoon to fill in, but the agreed value came out sensible. The certificate arrived by post a few days later, which was slower than I'd like for something so important.

Got my first car insured with them and it was honestly a good experience from the start. Clear quote, sensible price and I could pick my own payment date. Certificate landed in my inbox straight away.

Bought comprehensive cover for my works van which I use for deliveries most days. Got the policy docs emailed within minutes and the cover started the same day, no waiting around. Price was sensible for what it covers and the monthly payment option suits me. Happy with it.

Looked at four different insurers before picking this one because I'm only twenty three and everything was silly money. What stood out was the telematics box option, you get a decent discount if you drive sensibly and the app shows you your score each week. Signing up took ages with all the questions but the price was the best of the bunch.

My daughter needed cover for her driving practice in my car so I had to add her as a named driver. Quote was reasonable and the app walked me through it without much fuss. Wish the price had been a touch lower given how many young drivers the quote was based on, but it's sorted now.

Needed cover quickly because I'd just bought a second hand hatchback and couldn't drive it off the forecourt without it. Got a quote in the app and paid by card, and the certificate landed in my inbox while I was still at the dealer. Simple and cheap enough for what I wanted.

I had been with the same company for many years and when I compared it against the alternative my son suggested, this one came out rather better value. The telephone adviser was patient with my questions about the no claims discount, which I did appreciate. I think I shall stay with them for now.

I'd never had them before so I was quite pleased with how the quote was put together, the cover options were clearly laid out and the price for the level of cover was decent. The one thing I'd flag is that the payment page would not accept my debit card the first time and I had to try a second card. Once it was sorted the documents came through straight away.

First time I've used them and the price was reasonable. Took a few days to get a call back though, which was a bit annoying when I needed the policy sorted.

Needed insurance for my first car so I could drive to work. Got a quote on the app and it was a fair bit cheaper than what my mate had. Took a bit of time to get through the questions about my job and where I park, but the policy is sorted now and the docs came through quick.

Added my wife's car to our existing policy, which I know is the cheaper way of doing it. The multi car discount is properly worked out and the excess on the second car is lower than I've seen elsewhere. Only niggle is the renewal letter arrived a week later than I expected, but everything else was fine.

I compared this against my previous insurer and it was about the same price, which was a bit disappointing after all these years of loyalty. The renewal went through without problems. When I rang about a small change to my cover I was on hold for a good while and the call handler seemed to have to check a lot of things. Fair enough, but I did expect better.

Compared three different providers before settling on this, mainly because the breakdown add on was cheaper bundled with the policy. The thing that really got me was that you can pick roadside only or home start, and I went for the cheaper one. Adding it was painless and the confirmation came through quickly.

I got a quote from a comparison site first and this one came in about forty quid cheaper for the same level of cover, which is why I switched over. The renewal process was dead easy, took maybe fifteen minutes on the laptop, and I got my documents straight away. Only thing is the excess is a bit higher than I'd like, but for the money it's fine and I'd probably stay put.

We had just moved house and needed the car insured at the new address before the weekend, so this was the thing to sort first. The new address was picked up from the postcode and the price stayed about where it was. All done in one sitting and the certificate was waiting in my inbox when I got back to the kitchen table.