GOELIA

Compared with the high street travel agent we normally use, this was far less bother and the price was a good deal lower. I spoke to someone on the phone when I had questions about my mobility needs and they were patient and kind. The hotel room was ready when we arrived in Harrogate.

I needed a hotel in Manchester at short notice for a conference and wanted something reliable. I've booked plenty of work trips so I know what matters: a clear cancellation policy and the rate shown up front. This had both and the confirmation landed within a minute. Check in was straightforward and the room was as described.

Compared with the agency we used before, booking through GOELIA was much simpler and the confirmations arrived promptly. We have now used them twice for short breaks in the Lakes and found the staff polite and helpful throughout.

Bought the rail and hotel bundle for our trip to York, which is the third time we've used it. The tickets were in the app the night before and the hotel had our room ready when we got in. Every time I've booked with them it's been easy and the prices have held up.

The first thing I noticed was how the hotel in Scarborough showed the sea view rooms clearly on the photos. I have used this company for about eight years now for our autumn trips, and they have never let us down. The paperwork came through early, the coach timings were right, and the staff at the hotel remembered us from last year.

I had been putting off a holiday for ages and needed somewhere quiet to switch off after my dad went into hospital. Looked at a couple of other sites but this one had the cottage in the Peak District with a decent cancellation policy, which mattered to me. Booking took about ten minutes and the host messaged me the night before with directions and a list of nearby walks.

Got the group package for six of us to Magaluf and it was sorted in one go. The hotel was fine, the rep at the airport was helpful and nobody got lost. Booking the group was dead easy, would do again.

Compared with the travel agent on the high street I used to go to, booking through them was far quicker and the price was noticeably lower for the same kind of city break. I'd used a lot of these sites over the years so I knew what to look for, and the itinerary and transfer details were all there in one email. Didn't have to queue or wait for a callback either.

Booked the Edinburgh city break on the app on my lunch break, took about five minutes. Flights and hotel came through fine, the transfer from the airport was waiting where they said it would be. Went smoothly, would use again.

We needed something affordable for half term as money is tight at the moment. Compared a few options and this was the cheapest for a self catering place in the Yorkshire Dales with a proper kitchen. The booking page showed the full cost up front, no surprises at payment, and the confirmation came straight away. It was exactly what we needed and the kids loved the walk to the waterfall.

Honestly this is the best option for a sensible city break and I've used a lot of them. The Bristol hotel and train package came in well under what I'd have paid booking separately. Changes were easy to make on the site when our plans shifted.

Bought the rail and bus pass bundle for a week touring the north, and it worked out at well under the cost of buying the tickets separately. I checked the sums on a spreadsheet before buying because I'm careful with money. The pass was valid on every leg we took and the voucher arrived by email within minutes. Good value for what we needed.