85%Would buy again
The verdict is simple: good value for a family day out. Tickets were easy to buy online and the castle visit lasted most of the afternoon. Nothing extra to pay for the audio guide, which I appreciated.
Read moreBought a family membership pack on the site and the confirmation said it would take a few days to arrive. It took nearly two weeks and I had to email twice before anyone replied. The membership itself is fine but the wait was annoying when we had already planned visits.
Read moreGet the family pass if you have children, it covers the whole lot and saves you working out individual tickets each time. I have been going to these sites for years and the booking system is far better than it used to be. The guided tours at the abbey are worth joining and the staff know their stuff properly. Renewal was simple and the confirmation email arrived within a minute.
Read moreI was comparing it with a local heritage trail before we went, and the castle ticket is noticeably more than the trail, though the trail was much less to see. We booked online and the confirmation came straight away. The visit itself was lovely, but for a family of four it did feel like a lot, so we only went once.
Wanted something cheap to do with my mates so we booked a visit to the abbey. Booking was alright but the times kept changing on the app. Site was fine, nice ruins, just not much to do if you finish early.
Compared with the local heritage trail we usually walk, this was a lot more to take in for the money. The ticket was simple enough to buy but the castle itself was smaller inside than the pictures suggested. The audio guide also stopped working halfway round and it took a while to get it sorted.
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English Heritage is a charity that cares for more than four hundred historic sites across England, including castles, abbeys, prehistoric monuments, Roman remains and historic houses such as Stonehenge, Dover Castle and Tintagel Castle. Its properties are open to visitors through a mix of guided tours, audio guides, exhibitions, reconstructed interiors and family trails, and many sites host living history events, re-enactments and seasonal activities. Visitors can buy tickets and membership online, and the charity's shops and cafés on site sell books, guides, gifts and food tied to the places they represent.
The organisation runs membership schemes that give access to its sites for a year, and these appeal to local residents, repeat visitors and families as well as tourists planning a day or a weekend out of London. English Heritage also publishes guidebooks and research, runs education programmes for schools and carries out conservation work on monuments that are at risk, funded in part by admissions, donations and grants.
