PETA

What got me was the price for the basic level compared with the others I checked, which was lower than I expected for a policy with a decent limit on vet fees. I didn't need the extras so I left them off and the total stayed sensible. The renewal reminder came a few weeks early, which helped me budget, and the payment setup was straightforward enough.

I'd had quotes from three other places and two of them wanted a phone call before they'd even give a figure, which put me off. This lot showed me the levels and what each one covered right on the screen, so comparing was painless. The policy started the same day I paid and the paperwork came through by email within the hour, which was a relief with our new cat coming home that weekend.

Went for the annual plan for our two rabbits because it worked out cheaper than paying monthly. The price was clearly shown before I paid and there were no hidden extras at checkout. Good value for what we needed, and the renewal reminder came in plenty of time.

Honestly really easy, I did the whole thing on my phone on the bus. The app pinged me when the policy was ready and I could see my cat's details on there straight away. Would do it again.

Compared with the big high street brand I'd been using, this was a fair bit cheaper for the same level of cover on our cat. The quote page is clear and you can see exactly what's included without phoning anyone. Nothing much to complain about, it just works.

I moved my cat's cover over from a larger company, mainly because the renewal price had crept up each year. The premium here is noticeably lower for the same level of cover, which was the deciding factor. The paperwork was easy to follow and the team on the phone were polite when I had a question about the excess. I've been happy with the arrangement so far.

Really easy to sign up, took about five minutes on my phone while waiting for the kettle. Got my policy docs straight away and the cover started the next day. Would use again.

My vet offered their own plan and it cost almost double what this one does for the same cover. Signing up was quick and I got the confirmation email straight away. Happy with it so far.

I've used their cover for our Staffie for almost a decade, and the policy booklet they send is the first thing I always read. It sets out exactly what's covered and what isn't, which saves a lot of arguments. Renewals have been reasonable and claims have always been paid, so no complaints from me.

Plenty of choice in the cover levels and the policy wording is clear enough for someone who has done this a few times. I've had two claims with them and both were paid without fuss. Renewal was on time and the price didn't jump.