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Townhouse

94%Would buy again

Ordering
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This score is based on 18 real reviews

Reviews (18)

Got the sourdough box

Ordered the sourdough box from the app on Friday night and it turned up Saturday morning. Bread was still warm-ish and the crust was proper. Checkout was quick, didn't have to make an account. Would order again, probably for the weekend.

Oliver M.
1 person found this helpful

Sorted in five minutes

Honestly the quickest checkout I've done on a food site. Picked a slot, added a few things and paid, all in under five minutes. Shopping turned up on time and was all there. Easy.

Owen B.
1 person found this helpful

The wine delivery

I ordered a case of wine for my son's birthday and the delivery arrived exactly in the slot I chose, which I wasn't expecting. The bottles were wrapped properly and nothing rattled. Pricing was reasonable compared with the high street. The driver checked my details kindly and was patient with the stairs. A pleasant experience from start to finish.

Laura W.
1 person found this helpful

Better than the big supermarket one

Compared with the big supermarket app, this is way less faff. Found the stuff I wanted without scrolling forever and the delivery slots were easy to pick. Shopping came on time and nothing was squashed. Would use it again.

Priya H.
1 person found this helpful

tried a few before settling on it

Tried three other grocery apps before this one and it's the one I've kept. The range of fresh bread is better than the others and the bakery section actually has things in stock. Checkout was quick and the delivery slot I picked came through exactly on time. Not sure it's always the cheapest but it's worth it for the convenience.

Jamie N.
1 person found this helpful

Needed a last minute dinner

We had guests arriving unexpectedly and I needed something I could heat up without fuss, so I turned to the site. The selection was smaller than I expected for a weekday evening. The meal was tasty enough but the portion was a touch small for three of us. Delivery came within the window, which I was grateful for. The price was a bit above the supermarket, though I can understand why.

Elaine W.
1 person found this helpful

Quick order on the train

Ordered on my phone on the way to work and it was all done in a minute. Shopping came in the evening and everything was there. Verdict, it's the easiest one I've used.

Craig H.
1 person found this helpful

Needed something quick

Needed a few things for a dinner I had forgotten about and this was the quickest option. Ordered the basics and they came the same evening. Everything was as expected.

John P.
0 people found this helpful

Quick and easy on my phone

Ordered a few bits on my phone on the way home and it was done in like a minute, the saved address saved me loads of typing. Stuff came in the slot I picked. Only thing is the app crashed once when I tried to add a voucher, but I got it sorted in the end.

Grace L.
2 people found this helpful

Best of the grocery apps

Honestly this is the one I kept coming back to after trying three others. The fresh produce looks better than the rest and the substitution messages are clear. Checkout took me about two minutes. Worth the small markup for the vegetables alone.

Gemma C.
1 person found this helpful

Still my go to

They are the first place I check when I need a weekly shop. Slots are easy to book and the delivery has been reliable for years. Verdict is simple, I'd keep using them.

Steven J.
3 people found this helpful

Way easier than the other app

Compared to the other app I downloaded, this one is so much quicker to order from. Search actually finds things and the checkout doesn't make you jump through hoops. Got my shopping in a day. Packaging was tidy and everything was cold where it should be. Will be using them again.

Emma W.
0 people found this helpful

Sent the wrong cheese

I placed my order for a particular cheese for a family gathering and the one that arrived was a different variety, which I was not pleased about. Once I rang the customer team they were courteous and arranged a credit on my account. The delivery itself came on the day I asked for. Ordering was straightforward and I found the site easy to navigate.

Denise W.
0 people found this helpful

Got the coffee subscription

Signed up for the coffee subscription through the site and it was dead simple to set up. First bag arrived in a few days, fresh and nicely sealed. Easy to skip a month when I need to. Good value for the quality, and the roast I picked is lovely.

James D.
0 people found this helpful

Tried them after a friend

Compared with the other meal kit I'd tried, this one was far simpler to sign up for and the recipe cards were clear. The ingredients came well packed and everything was fresh. My first box was delivered on the day promised, and I'll be ordering another.

Sarah K.
2 people found this helpful

A bit fiddly to return

The item I ordered was lovely, the speciality tea in particular was fresh and well packed. What stood out to me was how neatly the order was split into sections. Returning a jar that had cracked was less pleasant, as the form took a while to find and I had to chase it. Otherwise pleasant.

Malcolm S.
0 people found this helpful

Needed a cheap weekly shop

I needed to cut back on the weekly food bill and this was recommended by my sister. Basics are priced sensibly and there are plenty of own-brand options that taste fine. The delivery fee is easy to avoid once you hit the minimum. Shopping arrived on the right day and the driver was pleasant. Good for a budget like mine.

Jennifer K.
1 person found this helpful

Decent but pricey

Tried a few delivery apps this month and this one had the best range of fresh bread. The app is clear and the checkout was simple. Prices are higher than the others though, and I found the cheaper brand of milk cost a fair bit more than I expected. Delivery was on time.

Joshua B.
0 people found this helpful

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About Townhouse

uk. The company is known for its curated selection of ready meals, cheeses, condiments, baking ingredients and hampers sourced from independent producers and small-scale makers. Townhouse is aimed at shoppers who want considered British and European produce delivered to their door rather than sourced from a supermarket shelf.

The business operates primarily online, with orders packed and dispatched directly to customers across the United Kingdom. Its range is curated rather than exhaustive, with a focus on quality and provenance over volume.

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Food & drink | Restaurants

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