84%Would buy again
My daughter is studying in Leeds and I wanted to send her rent money from my account in Spain without any fuss. I booked it online on a Sunday afternoon and it went through without any trouble, the confirmation came through straight away. The money reached her account on the Monday, which is exactly what I needed. The exchange rate was fair enough and the fees were listed clearly before I…
Read moreI chose this over a bank transfer because I was told it would be faster, and the rate looked reasonable. In practice the sign-up took several attempts because the identity check kept rejecting my documents. Once it was done the money arrived, but it was a frustrating process that took the best part of a week.
Read moreThe fee at the checkout was higher than I expected, so I went back and checked the rate against two other sites before going ahead. Once I had done that the rate itself was fine and the transfer reached my son in Manchester the next morning, no problems on the day. Signing up took about ten minutes, mostly because I had to upload my passport photo twice. I'd use it again for big amounts, though…
Read moreI've been sending money abroad with them for about fifteen years. Compared with my bank they're noticeably dearer on the fee, though the exchange rate was about the same. Fine for a one-off, but I do shop around now before I send anything large.
Needed to pay a seller overseas for a car part and this seemed the easiest option. The fees were on the higher side compared with the two other providers I checked. Got the money through on time but I would look at alternatives first next time.
My brother needed money for a deposit and it had to arrive that same day. Booked it on my phone in the lunch break, which was handy. The fee was a bit steep for the amount and the payment took a while to show as processed on my card. It got there in the end but I was checking it all afternoon.
Share your own experience to help other customers. Your review is published under your name.
Western Union is a money transfer company that moves funds between individuals and businesses across borders. Its core service lets a sender pay cash, card or bank funds at an agent location or online and have the money collected by a recipient in another country. The company also offers digital transfers through its website and mobile app, along with wallet and bill payment options in some markets.
Its customers include migrant workers sending money home to family, people paying for goods and services abroad, and businesses making cross-border payments. The business operates through a large network of agent locations such as post offices, banks and convenience stores alongside its own online and mobile channels.
