89%Would buy again
I needed a way to get my pension sent over to my bank in Spain each month after we moved out there. Set it up with their team on the phone, and they walked me through the paperwork patiently. It's been going on for several years now and the payments arrive reliably each month with a sensible rate.
Read moreI got a quote for a transfer to Canada and by the time I'd filled in all the details the rate had dropped a bit. Not huge, but noticeable on a larger amount. The money did arrive, it just wasn't quite what I'd been shown when I started.
Read moreCompared to my bank's rate for sending money to my sister in Australia, this is miles better, the difference is easily a hundred pounds on a big transfer. I've used them for years, every time I send money the process is the same and nothing has gone wrong. The support team picked up the phone straight away the one time I had a question.
Read moreGot the prepaid card before my trip to Greece. Loaded it up in the app and used it at a few cash machines and shops. Had to wait a couple of days for the physical card to turn up though.
Sent a large transfer to my family in Pakistan and the exchange rate beat my bank's by a fair bit, which is why I'm using them. Signing up was slower than I'd like, the ID check needed two goes before it passed. Once the account was open, the rest was straightforward. Money landed in about two working days, which is fine.
The verification bit took longer than I thought, they wanted a second photo of my passport. Once that was sorted the transfer to my girlfriend in Poland went through fine. Rate was decent too.
Got the travel card for a trip to Japan and it's been brilliant for me. Topping up through the app is quick and I like seeing the balance in yen and pounds side by side. One small annoyance is that the card took a while to arrive, but it did get here in the end.
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FairFX is a currency exchange and international money transfer provider that serves private individuals and businesses sending money abroad. The company offers foreign currency payments, travel money and online transfers across a range of currencies. Customers manage their transfers through an online platform and mobile access rather than visiting a branch.
FairFX positions itself around transparent pricing, with fees and exchange rates shown before a customer confirms a payment. Its services are aimed at people who regularly pay overseas suppliers, relatives or property costs and want more control over the rate they receive.
Credit & loans | Credit & debit cards | Finance | Money transfer
