BuySide

Compared to my bank, the rate on this personal loan was noticeably lower, so I went with them. The application was quick enough on my phone. The one thing that dragged was the ID check, which needed a second photo because the first was blurry, and that held things up a day. Repayments have been easy since.

Signed up for the student account on my phone during a lunch break. Took about ten mins. Card arrived in a few days. App works fine, no complaints so far.

The loan itself was approved quickly and the money landed in my account the same day, which is the bit I cared about most. The arrangement fee was taken out of the amount before it reached me though, and it wasn't as obvious as I'd like on the offer page. Once I'd worked out the actual total, it was pricier than the lender my brother uses. Repayments come out smoothly.

Have had an account with these since they first opened and nothing has changed in a bad way. The statements still come on paper if you ask, which suits me. Interest rate has been fair and the branch staff know me by name when I call.

We needed a way to cover the team's travel costs without everyone floating expenses on their own cards, so I signed up for the business card through the site. Application took about twenty minutes and the approval came through the next morning. The limit was lower than I hoped for the first month and getting it raised needed a phone call that took a few days to get through. Otherwise it's done what we needed.

I put a pension pot with these after comparing them against the big names on the high street, and the charges come out lower than what I was paying before. The online dashboard shows the performance in plain language and I can see where each fund sits without ringing anyone. Transfer in took a few weeks but the updates kept me informed throughout, and I don't feel like I'm guessing where my money is.

I had been keeping my savings in a high street account paying almost nothing, so switching to these was an easy call. The interest rate beats my old account by a fair margin and I can move money in and out without waiting days. Compared with the other online savers, the sign up was quicker and I didn't need to post any documents.

The fixed monthly payment is what sold me, since I could budget for it without wondering what the interest might do. I looked at a couple of others first and this one had the clearest breakdown of the total cost. The money arrived in a day and I've had no problems since.

Happy with them, been with them since they first opened. The savings account rate has moved around but they always told me when it changed. Statements arrive when they should, and the staff on the phone have never kept me waiting long.

Took a payday loan from them for a car repair and the fee works out a lot less than the other options I looked at. Money hit my account within the hour once I'd signed. Repayment dates are easy to change in the app. Only thing to watch is the due date comes round fast.

Got the credit card mainly for booking flights and a few hotels in the summer. Activated it through the app which was dead easy, then added it to my phone wallet. Paid for everything without any trouble, and the limit was higher than I expected for a first card. The statement arrives in the app each month and I've been paying it off in full so far, which keeps the interest at zero for me.

I'd been paying over the odds on my old workplace pension for years and I wanted to get it into something with lower annual charges. Transferring it across took a while, around six weeks, because my old provider kept asking for forms. Once it landed the platform was easy to use and the fund choices were clear. Charges are noticeably lower than before, and that's what matters to me.

I needed a loan to have the bathroom redone, and my son suggested I look at these as I wasn't keen on going into the branch. The staff on the phone were patient with me and explained each step clearly, which I appreciated. The money came through in the time they said. Thank you for the courteous service.

Honestly, the rate they offered on the top up beat the two banks I'd been talking to and the paperwork was far less of a slog. The valuation was booked for me and the solicitor got everything they needed without me chasing anyone. Happy with it.

I needed a business loan to top up stock before the Christmas rush and the application was straightforward once I had my accounts ready. The approval came back in a couple of days and the money reached the business account the next morning. My only grumble is the way the paperwork had to be uploaded page by page, which was a bit tedious.

I compared three current accounts before settling on this one, mainly because the fees are lower and the app is actually usable. Setting it up took a day and the debit card arrived the following week. Using it for everyday spending has been fine so far.

Compared with my old provider this one is cheaper on the monthly premium, which was the main reason I switched. The cover is much the same. The only downside is that the claim form is long and the first reply took three working days to come back. Not a dealbreaker, but worth knowing.