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84%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Sorted after I tried two others

Having tried two other meal plan services first, the verdict for me is that this one is the most sensible of the three. The menus are clear about calories and I did not feel pushed into buying extras. Signing up took a few minutes and the first box came on the day I was promised. The recipes are straightforward and my husband has started to enjoy them too. I would happily stay on with it.

Louise M.
0 people found this helpful

Better than my old chemist routine

Compared with queuing at my local chemist for the same bits every month, this is far more sensible. I used to forget to reorder and end up without anything for a week. Now it arrives on a set date and I simply get on with my day. The reminders by email are polite rather than pushy, which I appreciate. Nothing to complain about so far.

Ian T.
1 person found this helpful

better than the supermarket one

Compared with the supermarket fibre I used to buy, this mixes into my water far better and doesn't leave grit at the bottom. A tub lasts about a month. Easy to reorder and the price per serving works out lower.

Isabelle H.
0 people found this helpful

Needed something gentle for my joints

I needed something gentle to support my joints after my doctor mentioned it, and I was a little wary of ordering online at first. The glucosamine tablets are easy to swallow and the label is large enough for me to read without my glasses. The customer service team were patient when I rang with a few questions about the dose. The box arrived in good time and everything was as described. I am pleased with it so far.

Karen K.
1 person found this helpful

Cheaper than the others I looked at

Before picking this one I compared three meal plan services and this came out ahead on price per week. The sign-up took a few minutes and the menu options were easy to filter for what I need. My first delivery came in good time and the portions are sensible. Honestly it's the one I'll stick with for now.

Jack L.
1 person found this helpful

The protein powder mixes really well

The vanilla protein powder mixes into a shaker without clumps, which is more than I can say for the last brand I bought. I've been using it after training for about three months now. Delivery came in a day, the tub arrived sealed, and reordering through the app took under a minute. Good stuff for the money.

Daniel H.
1 person found this helpful

First order went smoothly

I ordered the starter bundle as a first-time customer and was surprised how quick the whole thing was. The sign-up took about five minutes and the confirmation came straight away. The box arrived two days later and everything was there, with the portions already measured out. I was a bit worried about the subscription terms but they were easy to find and easy to cancel if I want to.

Emily S.
2 people found this helpful

Better value than the others

I compared three fibre supplements before picking this one, and it came out ahead on price per serving. The powder is fine and the tub lasts a good while. Nothing else I looked at worked out as cheap for what you get. Ordering was simple and it turned up when they said it would.

Ayesha B.
1 person found this helpful

Needed something for my reflux

I needed something for my reflux after my doctor said to try cutting down on certain foods, and this seemed like a sensible starting point. The online questionnaire was thorough and I got a plan within a day. The first delivery of the elimination guide and supplements arrived quickly and the leaflet inside was easy to follow. I have been on it for five weeks and my symptoms are much calmer. Glad I gave it a go.

Abigail P.
4 people found this helpful

The order arrived quicker than I thought

I was rather pleased that the whole thing was done in about ten minutes on the site, which for someone of my age is a relief. The account set-up asked me a few questions about my health and my medicines, and I appreciated that it didn't feel rushed. My dietary plan arrived on time and everything was clearly labelled. I'd happily order again, and I've already mentioned it to my sister.

Gillian S.
0 people found this helpful

the mental health counselling booking

I had tried two other online counselling platforms first and this one was the easiest to book with. I picked a Thursday evening slot and the video session started on time, with the counsellor clearly prepared. The app kept my notes between sessions, which I found helpful. Booking another session took about a minute. It has made a real difference to how I cope with work stress.

Tunde A.
1 person found this helpful

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About NeoGenesis

NeoGenesis is a UK-facing brand in the diet and health category, offering dietary supplements and nutrition products aimed at people looking to support their everyday wellbeing. The range centres on products designed around specific health goals, with an emphasis on clear ingredient information so customers can judge what they are taking. The brand sells primarily through its own website, where customers can browse the catalogue and place orders for home delivery.

Its customers are adults who already follow a structured approach to diet and fitness and want products that fit into a routine. NeoGenesis presents its information in plain terms and directs buyers to its customer service team for questions about ingredients, use and returns.

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