84%Would buy again
Having tried two other meal plan services first, the verdict for me is that this one is the most sensible of the three. The menus are clear about calories and I did not feel pushed into buying extras. Signing up took a few minutes and the first box came on the day I was promised. The recipes are straightforward and my husband has started to enjoy them too. I would happily stay on with it.
Read moreIt's a fair service and the products do what they say, though it took longer than I expected to get going. I signed up and the first order didn't leave for nearly a week, and I had to email twice before anyone replied. Once it arrived everything was in order and the instructions were clear. I'd probably stick with it, but I'd want them to sort out the start-up delay before I'd call it good.
Read moreI needed something gentle to support my joints after my doctor mentioned it, and I was a little wary of ordering online at first. The glucosamine tablets are easy to swallow and the label is large enough for me to read without my glasses. The customer service team were patient when I rang with a few questions about the dose. The box arrived in good time and everything was as described. I am…
Read moreIt's a fair service and the products do what they say, though it took longer than I expected to get going. I signed up and the first order didn't leave for nearly a week, and I had to email twice before anyone replied. Once it arrived everything was in order and the instructions were clear. I'd probably stick with it, but I'd want them to sort out the start-up delay before I'd call it good.
Needed a protein thing for the gym and didn't want to faff about in shops. Signed up in about five minutes and the first lot showed up when they said it would. Taste is ok, bit chalky. Price is a bit steep for what it is.
The verdict is that the products are decent and the plan is well laid out, but it costs more than similar services I've looked at. I'm used to paying a bit extra for convenience, though it does add up over a few months. The delivery was on time and the packaging kept everything in good order. I'd only renew if the price comes down a little.
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NeoGenesis is a UK-facing brand in the diet and health category, offering dietary supplements and nutrition products aimed at people looking to support their everyday wellbeing. The range centres on products designed around specific health goals, with an emphasis on clear ingredient information so customers can judge what they are taking. The brand sells primarily through its own website, where customers can browse the catalogue and place orders for home delivery.
Its customers are adults who already follow a structured approach to diet and fitness and want products that fit into a routine. NeoGenesis presents its information in plain terms and directs buyers to its customer service team for questions about ingredients, use and returns.
Online shopping | Cosmetics & personal care | Diet & health | Dietary advice
