84%Would buy again
Having tried two other meal plan services first, the verdict for me is that this one is the most sensible of the three. The menus are clear about calories and I did not feel pushed into buying extras. Signing up took a few minutes and the first box came on the day I was promised. The recipes are straightforward and my husband has started to enjoy them too. I would happily stay on with it.
Read moreIt's a fair service and the products do what they say, though it took longer than I expected to get going. I signed up and the first order didn't leave for nearly a week, and I had to email twice before anyone replied. Once it arrived everything was in order and the instructions were clear. I'd probably stick with it, but I'd want them to sort out the start-up delay before I'd call it good.
Read moreI needed something gentle to support my joints after my doctor mentioned it, and I was a little wary of ordering online at first. The glucosamine tablets are easy to swallow and the label is large enough for me to read without my glasses. The customer service team were patient when I rang with a few questions about the dose. The box arrived in good time and everything was as described. I am…
Read moreThe verdict is that this is a sensible buy for the price, though not the cheapest I have found. The multivitamins are the same as the ones I used to get from the chemist, and the monthly subscription saves me a trip. The one niggle is that cancelling took a few steps more than I expected, and I had to phone to be sure it was done. Delivery has been on time every month since I started.
Compared with the big high street chains this is about a third cheaper for the same protein powder, and the tub lasts me around five weeks. Checkout was quick and the order came through the letterbox without any fuss. Good value for what you get.
I've been buying the vanilla protein powder every month for about two years now and it's the one thing I reorder without thinking. It mixes well in my morning shake and doesn't leave that chalky taste. The only small niggle is the price has crept up a little since I started, though it still works out fine for me. Delivery has been reliable the whole time and the tub arrives well sealed.
Compared with the supermarket own brand I usually buy, this fibre powder is a little dearer but it mixes into drinks far better and has no grittiness. It was my first time ordering from them and the checkout was simple enough. The only small issue was that the delivery came a day later than the estimate, though the tracking was accurate. I would order again.
Bought the electrolyte sachets through the app while waiting for the bus and the reorder took about a minute. The flavour I got was the one I'd picked and the box arrived the next afternoon. Only niggle is the delivery slot options are a bit limited on weekends, so I had to wait in for it. Otherwise it does what I need and I'll keep ordering.
Share your own experience to help other customers. Your review is published under your name.
NeoGenesis is a UK-facing brand in the diet and health category, offering dietary supplements and nutrition products aimed at people looking to support their everyday wellbeing. The range centres on products designed around specific health goals, with an emphasis on clear ingredient information so customers can judge what they are taking. The brand sells primarily through its own website, where customers can browse the catalogue and place orders for home delivery.
Its customers are adults who already follow a structured approach to diet and fitness and want products that fit into a routine. NeoGenesis presents its information in plain terms and directs buyers to its customer service team for questions about ingredients, use and returns.
Online shopping | Cosmetics & personal care | Diet & health | Dietary advice
