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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

quick and easy

Booked a ride home from uni, car came in five mins. Driver was nice, no chat which suited me. Price was ok for the distance and the app is easy to use.

Bethany C.
1 person found this helpful

Cheaper than the rival app

I'd checked a rival app first and this one was cheaper for the same route into the city centre. The booking was quicker too, with fewer screens to click through. Car was clean and on time, so I've no complaints about the ride itself.

Luke S.
0 people found this helpful

Needed to get my mother to hospital

I needed to get my mother to a hospital appointment across town and she can't manage the bus any more. Booked it the evening before and was a little worried about the timing, but the car came in good time. The driver was patient with her and helped her in and out, which I really appreciated. I shall be using it again for her appointments.

Anita M.
1 person found this helpful

booked from the car park

Booked a ride from the car park at the shops because my car wouldn't start, took about 30 seconds. Driver got me home fine and the price was in line with what I expected. Easy.

Eleanor C.
1 person found this helpful

the driver was waiting outside the flat

The first thing I noticed was that the driver was already parked outside my flat when I came down, the app showed his car moving towards me the whole time. I'd never used one before so I was half expecting a faff at the end, but I paid through the app and got out. Quick ride into town on a Friday night, nothing to complain about.

Toby H.
1 person found this helpful

first time and it was easy

Honestly I was expecting a faff but it was really simple from start to finish. Set up the account the evening before, put in my card and booked a ride to the station for a 6am train. The car showed up on time and the driver knew the quickest route through the one-way system. I'll be using it for early starts from now on.

Sophie D.
3 people found this helpful

Needed a lift to my daughter's

I needed a lift to my daughter's house in the next town, as my son was away and I didn't fancy the train with my bags. Booked it the night before on the app and was a bit nervous, but it was easy to follow. The driver helped me with the bags and got me there on time. Good service all round.

Jacqueline G.
0 people found this helpful

Quick ride home from the gig

Used it to get home from the gig in Manchester, cheaper than the taxi rank queue. Booked on the app on my phone while walking out of the venue. Driver was fine, car was clean, got home in 20 mins. Price came out at about what I expected.

Craig K.
6 people found this helpful

booked a ride to a festival

Booked a ride to the festival site through the app on my first go and it was dead simple. Ended up with a driver who was really chatty and gave me tips about the area. The pickup point was a bit of a walk from the gate but the app showed it clearly. Would book again for sure.

Max T.
1 person found this helpful

Xl option for a family trip

Used the larger car option to get four of us and our luggage from Heathrow to a hotel in Richmond. Compared to booking two separate cars, this worked out cheaper, and the fare was fixed before I confirmed so no surprises. The driver loaded the bags without being asked. Pickup at the terminal took a little while to find, so allow extra time for that.

Niamh G.
1 person found this helpful

Cheaper than the train for two

Took my wife and son from Leeds to a hotel just outside the city and it came out cheaper than two train tickets plus a taxi from the station. Booking was quick and the price was shown before I confirmed, so no nasty surprises. The car had space for the bags, which was the main thing for us.

Gary P.
1 person found this helpful

booked the premium option

Picked the comfort option on the app after looking at a couple of other taxi apps, mostly to get a bigger car for my mates and their bags. The extra seat room was worth it. The driver was on time and got us to Leeds city centre without any faff. Price was a fair bit above the standard fare, though.

Mohammed P.
1 person found this helpful

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About Uber

Uber is a technology company that operates a ride-hailing platform connecting passengers with drivers through a smartphone app. Its service allows users to request a car, track its arrival and pay automatically without handling cash. The platform has expanded beyond cars to include motorbike and scooter options in some cities, along with courier and food delivery through Uber Eats.

Uber's customers range from commuters and travellers to businesses that use its app to arrange staff transport and deliveries. The company operates entirely online through its app and website, with fares calculated by distance and time and displayed before a ride is confirmed. Uber is known for its wide coverage in urban areas across many countries and for its rating system, which passengers and drivers use to review each other after every trip.

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