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Sonetel

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Reviews (17)

better than my old one

Switched from my old provider because this one lets me have a UK number while I'm living in Spain. The calls to family are much cheaper than before and I can keep my number local. Sign up was fine though the first payment took a day to show. Happy so far.

Millie W.
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pricier than the cheap ones

Compared with a couple of cheaper virtual number deals I looked at, this costs a fair bit more each month. What I get for it is a reliable line and a tidy app for my small business. It's fine, but I did expect a bit more value for the money.

Lisa R.
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Fair price for what you get

Got a virtual number for my plumbing jobs and the monthly cost is easy to justify. The call forwarding and voicemail do exactly what I need. No surprises on the bill so far.

Jonathan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

exactly what we needed

We needed a reliable phone system for our small charity office without buying hardware. The virtual phone system the site offers gave us exactly that. I'd say the setup and the everyday running have both been very satisfactory, and the staff are happy with it.

Kirsty G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than my old landline deal

Compared to the phone company I was with for years, this is far cheaper for the calls I make abroad. I've been using it a good while now for my bits of consultancy work. The line quality has been solid and I've never had it drop.

John T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sorted, use it

Honestly this is the one, I use it for my side hustle calls and the app is dead easy. Signed up on a Sunday night and had my number by the morning. Cheap as anything too and I've not had a single dropped call.

Ryan M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Cheap and quick to set up

Got a UK number for my online shop and the signup took about five minutes. Calls ring through fine and the voicemail arrives in my inbox. The only niggle is the app is a bit clunky on my older phone.

Jessica P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Still good after years

Been with this for years now and it's still doing what it did when I first signed up. The virtual number runs my courier business's enquiries and the app is easy enough to use from the van. Support has been fine when I've needed to change my forwarding settings, and the monthly cost has stayed where it was. No real complaints after all this time, and I've never had a call go missing that I know of.

James H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better value than the big names

Compared with the big phone companies, this gives me a business number for a fraction of what I was paying before. I run a small bookkeeping business from home and the call forwarding does what I need it to. I've never felt short-changed for the money.

Patricia G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Took ages to get a reply

Signed up for a number and the setup was fine but I had a problem with call forwarding and emailed support. It took them about three days to reply, which was annoying when I had clients waiting. Once they sorted it out the number has been fine. Pricing seems fair enough for what it does.

Jordan W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a number for bookings

I needed a separate number for my bookings so clients stopped ringing my personal phone at all hours. I know virtual phone systems pretty well from my last job, and this one's setup is sensible. The call routing rules are flexible and I've only had one minor glitch with the app notifications.

Amber V.
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Still using it after years

What strikes me most is that the number still works exactly as it did when I first set it up, years back. I've had it for a long time now for my allotment business and clients ring it without any fuss. The one niggle is the app has got a bit slower to load lately, but that's about it.

Mark W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

needed a second number

I needed a second number so my clients could reach me without having my personal mobile. The setup was quite straightforward, though I did have to wait two days for the verification code to arrive. Once running, it has been reliable and the call forwarding works as I'd hoped.

Barbara S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

App keeps logging me out

Needed a number quick for a job and the signup was ok. The app keeps logging me out though and I've had to reset it twice. Support took three days to reply to my email. Calls work but I'm not impressed.

Luke S.
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does the job

Honestly this is well good for what I need. I got a number for my sideline and it's dead simple to use from my phone. Calls are clear, I've had zero problems and the price is brilliant for a student budget.

Muhammad B.
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Virtual number for the business

Bought a virtual UK number through the site last month to use for my cleaning business. Set up took about ten minutes and calls ring through to my mobile straight away. Really happy with it so far and no real complaints.

Sam W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Tried three before this

I tried two other virtual number providers before settling on this one. The virtual UK number and the voicemail to email feature are what I actually use every day. It just works, and I'd go back for another number.

Tariq F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

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