risefibre

I bought the standard fibre package when I moved into my first flat. Ordering took about ten minutes on the site and they gave me a clear date for the install. The engine work was done on time and the wifi reaches the back bedroom now which is a big deal in this place.

Needed a decent connection for gaming because my old line lagged every time my housemate was streaming. Booked it on the app in a couple of minutes and the install was the next week. Ping is way better now and my mates keep asking what I switched to lol.

Been with them for years now and I'd say it's still a good shout. The line has held up through storms and the odd outage that other people reported, and when I rang about a billing query it was sorted in one call. Nothing has changed my mind.

Compared to my last deal this is about half the price for the same speed, which is the main reason I switched. I checked a few comparison sites first and this came out cheapest. No hidden fees on the bill so far, and the router was included.

Bought the fibre package and the install date kept getting pushed back, it took nearly three weeks in the end. Nobody got back to me on the chat for a few days either. Once it was in it works fine but the wait was annoying.

We needed a reliable line for the house because my husband works from home and the old connection was unreliable. I signed us up over the telephone and the advisor was very helpful. Everything has worked well since the engineer visit.

I bought the same package again when my contract rolled over and nothing has changed on my end. The bill arrives on time each month and the wifi holds up across the house. Customer service has always been polite when I've needed them.

Compared with the other providers I looked at, this one is a bit dearer once the introductory period ends, which I wasn't expecting. The line itself is reliable and the engineer was pleasant enough. I'd have liked the monthly price spelled out more clearly at the start.

Looked at three before picking this one and the signup took me about ten minutes on my phone, which beat the others by a mile. The price was in line with the cheapest I'd seen and nothing crept up on the bill afterwards. Installation was quick and the speed has been steady at night when my flatmates are all on their consoles. Would switch to them again without a second thought.

Rang them about a dodgy router and they sent a replacement that arrived two days later with a prepaid label for the old one. Plugged it in, reset the line and it was back to normal by teatime, so no complaints from me.

Been with them a long while now and the wifi hub they gave me has covered the whole house without any fuss. Had a question about my bill last year and it was sorted quickly over the phone. Still happy with the line.

Needed a proper connection for uni because the halls wifi kept cutting out during lectures. Signed up on my phone in bed and the install was booked for the Thursday. Works great now.

I would say this is a sound choice for anyone wanting fibre without the fuss. I did have a few questions when signing up, and the team were patient and clear with me on the telephone. The installation was tidy and the engineer was courteous, and we have had no interruptions since.

Switched from my old broadband deal and it's way cheaper than what I was paying before. Setup was dead easy, the router turned up in two days and I was online by the evening. Happy with it so far tbh.

Compared with my previous provider this is a far more pleasant experience, the connection is steady and the monthly bill is clear. I was a little nervous about switching but the staff talked me through each step. Everything was in order by the end of the week.

The engineer turned up in the morning as booked and had the line live before lunch, which I didn't think would happen with a full fibre install. The router sat in the hallway and the wifi reached the top floor without me touching anything. Only thing I'd flag is the account area takes a bit of clicking around to find the bill breakdown, but the actual service has been solid since day one and I've had no drops at all.

We needed a proper full fibre line because our old copper kept dropping during video calls for work. I've been on fibre elsewhere before so I knew what to look for, and the upload speed here is what I wanted. Engineer came out, sorted the line first time, and it's been rock solid since.

Got it all set up on my phone while waiting for the kettle to boil. Install came the next Monday and the engineer was in and out in an hour. Speeds are great for streaming.

Good solid line and it's been stable since it went in. The verdict for me is that it does the job well. The router they sent is a bit basic though and I ended up buying a mesh unit to get wifi into the loft.

The speed test on day one is what got me, I was getting almost the full line speed on my laptop. Before this I was on a mobile hotspot and it was painful. Installation was quick and nothing needed changing.