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100%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Fine but the bill took a while to sort

Been with them a long time now and the service is generally fine. Compared with my old network they're a bit cheaper, though when I went over my data allowance the charges were hard to follow. It took a couple of calls to get it straightened out. Still stay with them for the price.

Robert K.
0 people found this helpful

Sim arrived but took ages to activate

The sim came quick, two days, but getting it to work took a while. Had to wait about a day before the data kicked in. Price is decent and the app is fine. Support chat was ok but slow to reply.

Harry G.
0 people found this helpful

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About Marshmallow

Marshmallow is a UK mobile and broadband provider that sells its services directly to customers online rather than through high street shops. The company offers SIM-only and handset contracts for mobile phones alongside home broadband, with plans aimed at keeping monthly costs predictable. Its service is managed through a mobile app and a web account, where customers can check their usage, manage their plan and contact support.

Marshmallow positions itself as a straightforward alternative to the larger networks, with a focus on transparent pricing and no hidden charges. Its customers are individuals and households looking for affordable connectivity without long-term complexity, though this description applies broadly to its target market rather than a fixed profile.

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Categories for Marshmallow

Telecom | Mobile & telephone

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