Lightning Fibre

We bought the full fibre package for the house in Leeds because our old ADN line was dropping out most evenings and the bills kept going up. The monthly cost is lower than what we were paying before, which was the main reason we switched. Setting up the account was quick and the online form didn't ask for anything strange. The line has been steady since the install, and with two kids gaming and streaming it still works fine.

Speed test on the first night hit the figure they quoted, which was the bit I cared about. Ordering was quick on my phone. Only thing is the account page is a bit clunky to navigate on mobile.

The speeds are much better than the old line I had, which was painfully slow in the evenings. Setup was quick, I had the router plugged in and working within the hour. A small thing is the welcome pack came without the instructions I needed, so I had to look them up online.

Fibre is the only thing I'd pick for a home office and this is the best value I've found. Speeds match what they quoted and the router has never needed a reboot. Setup took about ten minutes on the app.

Switching over from my old provider was easy, they handled the number transfer and I didn't have to do anything. Speeds are great and the router works well. Used it a few months now.

I have been with this provider for a good few years now and it's the reason I've stayed. The bills have been steady and when I rang once the person I spoke to was patient and sorted it. It's a pleasant company to deal with.

Honestly the speed is what got me and it's been solid for gaming and streaming since day one. Signed up on the app in about five minutes and the engineer turned up on the day. Price is fair for what you get, no hidden fees that I've spotted so far.

I checked three providers before picking this one, and the others all wanted a longer contract for a similar speed. This one was a month rolling, which swayed it. Connection is solid and the router's sitting in the hall without any drama. The only thing I'd flag is the setup email went to spam for me at first.

Compared a few fibre options and this was the dearest per month, though it did come with a static IP which the others didn't. Connection has been reliable since it went live. Billing amount was a bit more than I expected once the first month came through.

We needed a proper connection quick because we'd just moved into our first flat and had nothing set up yet, so this was the first time I'd signed up with a fibre provider. Signing up was dead easy on the site and the engineer came when they said. Speeds are great for streaming and gaming with two of us. Only niggle is the router setup took a bit of fiddling with the app before it worked properly.

Honestly the speeds are better than I had before and the connection has been steady for the whole month. I compared a few other providers and this came out ahead on value. Sign up was a bit long because the identity check kept timing out, and I had to try it three times before it went through. The customer account area could be cleaner. Once live, though, no complaints.

I had been on an older copper package for years and it was never quite reliable in the evenings, so I compared a few providers before choosing this one. The difference is remarkable, and the installation was tidy and the engineer explained everything patiently. I do appreciate a provider that keeps its promises, and I've had no drop outs since.

The first available install date was three weeks away, which felt a long time when my old line was dying. Once it was booked the engineer came and sorted it in an afternoon. The connection itself is fine.

Needed a cheap upgrade from ADSL for the house and this fit the budget. Ordering took ten minutes and the install was on the date given. Speeds are fine for everyone in the house.

Honestly this is a good service for the money and the connection has been stable since it went live. Getting hold of anyone when the router dropped out took three days though, and I had to wait for a callback that came late. Once it was sorted it was fine again. Not a disaster but I'd want quicker help if something goes wrong.

The engineer who came to fit the line was careful about where he ran the cables, and he left the hallway as tidy as he found it. I did not expect that level of care. He also explained how to use the router without rushing me.

I looked at a rival provider first and they quoted a higher speed for a similar price, so this felt a touch slower in practice. The connection itself is stable, and the engineer was courteous. I'd have liked the full advertised speed on my line from day one.

We set up a leased line style connection for the office and the ethernet handover is clean. Latency to the data centre is noticeably lower than our old broadband, which matters for the VoIP. Support knew the technical side well when I called.

I work from home most days so I needed something reliable that wouldn't cut out during calls. The price was lower than my old provider and the install was done in the time they said. Very pleased with it.

Bought the mesh extender add on because my flat is awkward for signal. It made a huge difference to the back bedroom, streaming doesn't buffer anymore. Easy to set up with the app.