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Krystal

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Reviews (19)

Needed cheap data for work

I needed a SIM with a decent amount of data for when I'm working from my laptop on trains, and I was tired of paying the big networks loads for something I barely used. This one gives me plenty of data for a lot less each month, and I've not had to top up once. The signal on the commute is decent. Nothing dramatic, just does the job at a sensible price.

Laura J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Moved flat and broadband took ages

I needed internet sorted when I moved into my new flat so I booked the broadband straight away. It said up and running in a few days but then the engineer didn't come until nearly two weeks later and I was stuck on my phone data the whole time. When they did come it was fine and quick. The price is decent though. Just the waiting was rough.

Emily W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

New broadband install

Got the new broadband install done last month and the engineer turned up in the window they gave me. The router was a bit fiddly to set up because the instructions were tiny, so I had to look up a video. Speeds are good now though and the price is lower than my old one.

Zoe P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

much cheaper than my last provider

Compared with my last provider, this has saved me a good bit each month, and I'm on the same amount of data as before. The sign up was straightforward, though I did need my husband to help with the email part. The line has been reliable since. My old provider never once rang to say they'd lowered my bill, so it's nice to have a sensible deal.

Christine M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a cheap plan for my mum

We needed something cheap for my mum who only uses her phone for calls and the odd text. The plan they suggested costs far less than what she was paying before, and the setup was simple enough that I managed it over the phone in one go. She is pleased with it.

Elaine S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sim arrived but activation was a faff

Needed a SIM quick because my old contract ended and I didn't want to pay the extra on pay as you go. The SIM arrived the next day which was good. Activating it was a bit of a faff though, the first code didn't work and I had to chat to someone on the website for ages before it went live. Once it was on the data is good and the price is cheaper than my last one.

Archie Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Compared a few before picking this

Went with this one in the end. I compared a few before picking it, including two of the bigger names and a smaller network my sister uses. The data allowance is more than the others for the money, and the signal in my area was better than the rest in the checker. I have had it running a few months now without any issues with the bill or the service.

Tracey K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Way better than my old one

Compared to my old network this is miles better, the data never runs out on me and the app actually works. Took about ten minutes to switch over. Love it tbh.

Jessica H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

got the unlimited sim

Got the unlimited sim a few weeks back and it's been fine. The sign up took a bit longer than I thought because it wanted me to upload a photo of my ID twice, but once it was sorted the sim arrived the next day. Signal is decent in town, a bit patchy on the train though. Would stick with it.

Nathan B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

got the home broadband bundle

Got the home broadband bundle when I moved flats and it was up and running the same week, which I was not expecting. The router arrived in a plain box with clear instructions and I plugged it in myself without any fuss. Speeds in the evenings are what they said they would be, and the monthly cost is lower than what I was paying before.

Stephanie A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Good value for the data

Honestly this is one of the better value SIM only deals I've come across, and I've been through a fair few. I swapped from another network and the number moved across without any fuss. Speeds in my area are what I'd expect for 5G. The one thing I'd check is the fine print on fair use, as they do throttle after a certain point.

Gareth K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Solid, would use again

Solid service, would use again. I switched my broadband over and the engineer visit was booked for the next week, which was quicker than my last provider. Speeds have been what I was promised most evenings. Setup was done inside a day.

Daniel O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sim swap was a bit slow

I have worked in telecoms for years so I know what a decent sim swap should look like. This one arrived in two days, which is fine, but the replacement was for the wrong size at first and I had to wait another day for the right one. The new plan itself is fair value and the coverage in my area is what I expected from the checker.

Tariq R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent so far

Decent so far, I have only had it a month. Signed up through the site and the sim turned up after three days which was a bit longer than they said. Coverage at home is good and the price is what I wanted, so I am happy enough with it for now.

Amy P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the big names

Compared with the big names I looked at, this came out a fair bit cheaper for the same amount of data. I was on a contract with another network and it took a few days to cancel that properly, but the new service was live the same week I signed up. My bill has been right every month so far.

Gemma J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

sim came quick

Ordered the sim on a Monday and it turned up Wednesday. The sign up was pretty easy, just the usual ID check. Only thing is the app kept logging me out when I tried to check my data, got a bit annoying. Otherwise sound.

James D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

app is fine but support was slow

The app is the best bit, I can see my usage and top up in seconds, which I like. Had a problem with a double charge though and it took about four days for anyone to reply to my message. When they did it got sorted quickly and I got the money back. I'd have liked to hear sooner, but it's not a deal breaker for me.

Charlotte T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Much better than my old provider

Compared with my old provider, this is a clear step up. I have been a customer here for six years and the connection has been steady through several storms, which the old lot could never manage. The monthly cost is fair for what I get, and when I rang about a small change the call was answered within a couple of minutes.

Simon H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Been with them years no complaints

Been with them for about six years now and the thing that stands out is how the bill never jumps around. Same amount every month, no surprise charges. My signal drops in the village but that's not on them. Switching my mum over was dead easy too, they sorted the number port in a day.

Martin H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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