InVideo

I signed up for a new broadband package in the spring and was told it would take about ten days to go live. In the end it was closer to three weeks, and I had to ring them twice to chase the engineer's date. Once it was connected the speed has been perfectly reasonable and the staff on the phone were polite when I did get through to them.

Needed a cheap phone plan for uni and this was the cheapest I could find. Signed up in bed on my phone and the sim arrived in two days. Calls and texts work fine and I've got loads of data for streaming. Would get it again.

I bought the mesh wifi kit they offer to fix the dead spots upstairs and it has made a proper difference. Set up was simple enough with the instructions in the box and the app walked me through it. The second unit is in the hall now and the bedroom finally gets signal. Not much else to say about it really.

I looked at a few different plans before choosing this, mainly because I needed something cheap with a decent amount of data. I got it because the price was the lowest for what I needed and signing up was quick on the app. The sim arrived the next morning and I was up and running that afternoon. Easy choice.

Signed up as a new customer and everything worked first time, from the credit check to the line going live. The bill is clear and the payments come out on the right date. Customer service picked up quickly when I had a question about my package. Good so far, will see how it holds up.

I work from home most days and my old broadband kept dropping during video calls, so I needed something faster and more stable. I'd been reading up on the technical side for a while and this package matched what I needed on paper. The line was installed within the week and it has held up well since. I'm happy with the speed and the router config options are good.

Took them about a fortnight to get my broadband moved over from my old supplier, which was longer than I'd hoped but nobody was rude about it. The online form asked me for everything twice and the app kept logging me out halfway through, so I ended up doing it on my laptop. Once the line went live it has been steady and the router sorted the dead spot in the back bedroom. Would sign up again.

Got a sim only plan with a big data allowance for about the price of a takeaway a month. Ordering was quick on the site and the sim turned up two days later. Signal in town is fine and I've not had any issues so far. Only thing is the top-up option is a bit buried in the app.

I needed a new phone contract quickly because my old one ended and my work phone had to be sorted. I signed up through the site on a Sunday evening and the SIM turned up on the Tuesday, which was fine. The setup took a bit longer than I expected because I had to port my number and the confirmation email went to spam. Once it was running the signal has been good and the data is plenty for me.

Bought the mesh kit for a three-bed semi with thick walls and the back bedroom was a dead zone before. Setup took maybe twenty minutes using the app, and the handover between units is pretty smooth. Speeds in the far room are now close to what I get downstairs.

Compared to the big name I was with before, the speeds here are actually more consistent in the evenings, which was my main worry. The price is a bit higher than the cheapest deals out there though, so it's not the bargain it looks like. Setting up the router was easy and the help pages were useful when the wifi dropped once. I'd still pick it again over the old one.

Compared to a couple of rival providers this one was a bit more expensive for what I got, which was the main reason I nearly went elsewhere. The speed is fine and the line hasn't dropped once, so I can't complain about the actual service. The ordering was slow though, it took a week and two chasers before the line was booked. Might look again at renewal.

I bought the wifi extender after looking at a few options and went with this one because it was simple to set up. It plugged in and connected within minutes and the signal in the back bedroom is much better now. No faff at all.

I bought the wifi booster after looking at three other options and this one came out ahead on price and reviews. It was delivered in a couple of days and the setup took about twenty minutes. The signal now reaches the bottom of the garden which is great. Really pleased with it.

Really happy with this, got my broadband switched over in about a day which I didn't think was possible. The app is decent for checking my usage and paying the bill. Only thing is the first engineer visit got pushed back once so I had to wait an extra week, but they did text me the new date. Would use again if I moved house.

Honestly this is the best deal I've had on a broadband package and I've been with them for about five years now. The monthly price has stayed put, which I wasn't expecting from anyone. The engineer who came out to fix a line fault was on time and sorted it properly. I'd happily stay for another few years.

Compared to the other provider I was looking at, this one felt way more expensive for the data I got. The app kept crashing every time I tried to check my balance. Took ages to get through to anyone on the phone when I had a question. Not for me.

The first year was fine but when the contract came up for renewal the price jumped quite a bit. I rang up and they offered a lower rate but only after I said I was going to leave. The line itself has been steady and the engineer was polite. Just feels like loyalty doesn't count for much.

Been with them for well over a decade now, and the price has been fair throughout. Every time I've had a fault, the engineer has turned up when promised and sorted it. The bill is clear and the payments come out on time. I have never once had a problem with the account.

Compared to my old provider this is way cheaper for the same data, which is why I switched. The signal in my flat is about the same though, so no real difference there. Signing up took ten minutes on my phone and the sim came quick. Only gripe is the app keeps logging me out.