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Heart Internet

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Reviews (20)

Fine but slow to sort a fault

Site went down on a Sunday and support didn't reply until the Tuesday, so I was without the site for two days. Once someone picked it up the fix was quick and they explained what went wrong. Setup was easy enough but I'd want faster replies if it happens again.

Anthony S.
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Domain sorted in ten mins

Found the domain I wanted cheap and just bought it from my phone on the bus, took about ten mins start to finish. Pointed it at the hosting I already had and it's been fine since, no hassle.

Kyle C.
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Sensible hosting, does the job

Switching from a shared plan to a VPS was the right call, the upgrade path is straightforward and nothing broke during the migration. Support answered my ticket within a couple of hours. The renewal price jumps a bit after the first year, which I'd want to know about up front, but for the money it's a solid bit of kit for my projects.

Jack T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

domain transfer took under an hour

Transferred my domain across from another registrar and it was live on their DNS within the hour, which I did not expect at all. Support chat was quick too when I had a question about the auth code. Only thing I'd change is the dashboard layout, bit cluttered on my phone.

Nathan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Good value for a small site

Took the cheapest plan that covers my needs and it's been running my little craft shop for a year. The price stayed the same at renewal, which is more than I can say for most. Support sorted my SSL certificate in one go.

Sheila B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed hosting for a side project

Needed somewhere cheap to put a test site for a mate's band before their gig. Looked at a couple of other places first but this was the simplest to set up and the site was up the same afternoon. Had to ask support one question about email forwarding and got a reply in a few hours, which was fine.

Archie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

bought a domain and hosting bundle

Bought a domain and hosting bundle for my photography portfolio on my phone during a lunch break. Checkout was quick and the site was live that evening. Nothing to complain about so far, and the email setup took two minutes.

Georgia P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

way better than the outfit I left

Moved my hosting here after years with a cheaper firm that kept going down. These have been rock solid since, and the support staff actually know the answer rather than passing me around. Easy choice to stay.

Agnieszka G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Bought a VPS for my dev work

Spun up a VPS for my dev environment and it was running in minutes. Know my way around a server so the control panel didn't get in the way. Performance has been solid for my staging builds.

Jack D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

my first website, bought a domain and hosting

Bought a domain and the basic hosting plan as my first ever website for my baking side hustle. The setup wizard walked me through it and I had WordPress installed in about twenty minutes. Really happy with how easy it was, didn't think I'd manage it on my own.

Ruby H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better value than my last host

Compared three hosts before picking these, and the monthly price was a fair bit lower than what I was paying before for a similar amount of disk space. Sign up took about ten minutes and the control panel is easy enough to find your way round. The only niggle is that the upsell emails are a bit much, but they're easy to ignore.

Nicola Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a proper home for my client sites

I run a small web design business and needed somewhere reliable to host my clients' sites, with decent uptime and easy staging. Set up multiple accounts in one go and the control panel makes managing them simple. Backups have saved me twice now when a plugin update went wrong. Support knows what they're talking about, which is rare.

Denise S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Way easier than my old host

Honestly this is way easier than my old host, which had a horrible dashboard. Here the panel is clean and I got my WordPress blog up quick. Lots of tutorials too if you get stuck, which I did once, and they helped. Would tell my mates to try it.

Amber L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Moved from a larger provider for the price

I had been paying considerably more with my previous provider for much the same service, so when I came across these I did think it through carefully. The move itself was handled competently, though I did have to chase the support team once for an update on my DNS changes. Prices are sensible and the account is straightforward to manage.

Deborah J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a place to host the club website

Our local club needed a site and somewhere to keep the membership emails, so I signed us up for a basic plan. Been with them a long while now. The setup was a bit fiddly for someone who isn't techy, and it took a couple of phone calls to get the email working properly. Fair enough, got there in the end.

Martin D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed reliable hosting for my shop

Needed hosting that wouldn't fall over when the online shop got busy, and so far it hasn't. I tried a couple of other places first and the support here was the deciding factor, because they answered my migration questions properly. Setup went smoothly and the uptime has been good since launch. Glad I went with them.

Scott W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Renewals still catch me out but service is fine

Been with them for years now, the thing I always notice is how the renewal emails come a bit too late, nearly lapsed once. Otherwise the servers have been reliable and my old email accounts have never given bother.

Colin L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

best deal out of the lot

Looked at four hosts before going with these and the renewal price came out lowest once I added up the extras. Signing up was simple and the welcome email had everything I needed. Happy with it so far, though I'll see how the support is once I've had it a year.

Matthew C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Fair price for what you get

Did the maths on the hosting renewal against a few others and these came out reasonable for a small site. Got my site moved over without much fuss, though it took longer than the page said. Value is good if you're not after extras.

Scott M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Bought a dedicated IP and an SSL certificate

Compared quite a few providers before settling here, mainly for the SSL certificate and a dedicated IP for my shop. Ordering the certificate was simple and the install was handled without me having to touch the server. Support sorted a DNS hiccup quickly. Pleased with it.

Bethany R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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