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Gigaclear

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Reviews (18)

Exactly what we needed

The line is working exactly as it should and that's all we wanted from it. We had the connection put in at the house last autumn and it's been steady ever since, even when the grandchildren are all online at once. The people who came out were polite and didn't rush us through the explanation.

Carol R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better value than the big names

Compared with the big names I'd been paying for, this works out better value for the speed you get. The sign-up was done online and nothing was hidden in the small print that I could find. The line has been reliable through the winter so far.

Peter H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Got the fibre for the flat

Got the fibre for the flat in the summer and it's been really good so far. Signing up through the site was easy, I just put in my postcode and it told me what was available. The install guys were on time and tidy, and the wifi reaches the back bedroom now which it never did before.

Zainab J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

fibre to the house, years on

We've had the fibre for about six years now and it has never let us down, which is more than I can say for the previous provider. The original order was simple and the install team cabled the router neatly into the study. Speeds still hold up well and the monthly bill has stayed the same, which I value.

Paul G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheap enough for what you get

Needed a faster line for working from home and the price was roughly in line with the cheaper fibre options I checked. Speeds have been steady since it went live, no dropouts so far. Nothing to complain about for the money.

Mohammed S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

faster than the cable deal

Compared with the cable deal I was on, this is a clear step up in speed, and the evening slowdown I used to get has gone. It costs a bit more each month than the cheapest cable offers, but the line is much more consistent. The engineer checked everything before leaving and the account app is easy enough to use.

Kwame M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Brilliant from start to finish

Brilliant, honestly. Signed up on the site one evening, the installer turned up on the date they gave me and the line was live by the weekend. Took about ten minutes to get the router going and the speeds are exactly what they promised on the checker before I ordered. Downloads that used to take ages now finish before I've put the kettle on. No complaints at all so far.

James N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

No more budget for extras

The main thing for me was keeping the monthly cost down so the speed upgrade fit the budget, and this does. Ordering took a few minutes and the install was done on time. It's good value and I don't feel I'm overpaying.

Emily R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The speeds went up straight away

The first thing I noticed was the speed going up as soon as the line was live, I had a test running on my laptop and couldn't believe the numbers. Setup took about three weeks from order to install which is fine given the work they need to do. Happy with it so far, and the account page is easy to get around.

Gemma S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The speed test on day one

The speed test result on the first morning was the thing that got me, it was far faster than my old plan and the upload is actually usable now. Ordering was on the site, took about ten minutes, and the install team came on the Tuesday like they said. Very happy so far, will update if anything changes.

Michelle J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Decent but the install dragged

Bought the fibre line to replace a patchy connection and it does the job, but the install was slower than I'd like. I was told two weeks and it came closer to five. The connection is fine now.

Lee K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

Business fibre for the office

We got the business fibre package for our small accountancy office after looking at two other providers. Their price was the best of the three and the upload speed is what sold us, since we send big files all day. Setup was quick and the router arrived in a neat box.

Kwame R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

No hidden charges

The monthly price is the first thing I looked at and it's stayed the same since I joined. No surprise charges on the bill so far. Speed is steady and I've kept the budget where I wanted it.

Lisa W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Proper full fibre, no contention

Anyone who knows their broadband will recognise the difference straight away. It's full fibre to the premises with no shared contention on the line, so the evening speeds barely dip the way they do on cable. Install was clean and the engineer knew his stuff.

Kieran B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the old copper line

Compared with the copper line we had before, this is a different world entirely, and I'm not sure I'd have bothered switching if the neighbours hadn't pushed us. The price is a little above what the big providers charge for basic broadband, though you do get what you pay for. The engineer was courteous and took the time to explain the router settings to me, which I appreciated.

Philip N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a proper upload speed

I needed a proper upload speed for uploading video edits to clients, and the fibre plan delivers that without the usual cable drop. Setup was straightforward once I'd booked a slot online. The engineer checked the line before leaving, which I didn't expect.

Kelly W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed a steady line for work

We run a small consultancy from home and needed a steady line for video calls and sending large files to clients. The connection has stayed up without a single drop since it went in. The account is simple to manage through the portal.

Anthony S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed it for the surgery

We needed something reliable when the practice started sending our records and scans online, and the old line kept dropping out. We've had the fibre for about six years now and it has never let us down, which is more than I can say for the previous provider. Engineers have been out once in all that time. Bills arrive on the same day every month.

Elaine F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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