95%Would buy again
Needed a new sim quick because my old one stopped working on the train. Signed up on my phone during a meeting break, took maybe five minutes, the app asked a few questions and that was it. Sim arrived next morning. Calls are clear and the data's fine for commuting and emails. Nothing to complain about.
Read moreUsed to be with a bigger network and went to this one to save money, which it does. The bill is lower each month and the data is fine for what I use. My issue was when I went to cancel an add on, it took three calls and two weeks to get it actually removed from my account. The first agent kept saying it was done when it wasn't.
Read moreI needed a second line for my business calls so I wasn't mixing things up on my own mobile. Booked the plan online and the setup was straightforward, they explained which settings to change. Only niggle was the first bill came a few days after I expected, and I had to ring to ask why. They sorted it quickly though, and the service has been reliable since.
Read moreUsed to be with a bigger network and went to this one to save money, which it does. The bill is lower each month and the data is fine for what I use. My issue was when I went to cancel an add on, it took three calls and two weeks to get it actually removed from my account. The first agent kept saying it was done when it wasn't.
Share your own experience to help other customers. Your review is published under your name.
Ecotalk is a UK telecom provider that offers mobile and broadband services to households and businesses. The company positions itself around environmentally conscious connectivity, with a focus on reducing waste through its plans and handsets. Its services are sold online through its website, where customers can compare tariffs and manage their accounts.
Ecotalk serves individual consumers looking for a simpler, greener alternative to larger network operators. Customers interact with the company mainly through its website and customer support channels rather than a high street presence.
