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Ding

Ding

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Reviews (18)

Needed a reliable connection

I needed a reliable connection for my wife and I after our old provider was unreliable in the evenings. The installation was arranged at a time that suited us, and the engineer explained everything before he left. We have had no interruptions since and the account is simple to manage.

Steven G.
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got a rolling plan

Got a rolling monthly plan for my phone after trying a couple of other providers first. It arrived on the day they said and the sim activated right away. Data speeds have been good around town and the rolling contract means I can leave whenever I want. Really pleased so far.

Hayley M.
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Very pleased with the service

I am very pleased with the service and would say so to anyone. The switch from my previous provider was handled properly, and the team kept me informed at every stage. The monthly cost is reasonable for what I receive, and when I had a query about a charge it was resolved within the week.

Carl M.
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The bill is clear

What I like most is how clear the monthly bill is, with every charge laid out so I can follow it. I have been a customer for many years and the price has stayed fair. The one thing I would change is that the paper statements took a while to start, but that was sorted when I asked.

Janet M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheaper than the usual options

Compared it with a few other providers and this one came out cheaper for the data I need. It's a little bit slower to load pages than my old network, but I can live with that for the saving each month. Sign up was easy and the plan does what I need.

Ryan P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Quick sign up

Signed up in the app on my lunch break. Took maybe five minutes. The thing I noticed most was that the pound figure was shown before I had to enter any card details, which I liked. Number moved over the next day with no gap in signal that I noticed. Good.

Thomas F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a faster line for work

I needed a faster and more reliable line after my home office kept dropping during video calls. I work in network support so I checked the figures myself and the latency is decent, but the router they supplied only has two ethernet ports and the wifi is weak through a stone wall. Ended up buying my own access point. The service itself has been fine.

Callum J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Happy with my first month

Honestly I'm really happy so far, this is my first time with Ding and I was nervous about switching. Signing up took about ten minutes and the app walked me through the number move. The bill has been easy to read and the connection at home has been steady. Support answered my one question the same afternoon. I'd say it's a good place to start if you haven't switched before.

Nicola D.
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way better than the big networks

Compared it to the big networks before I switched and this is way cheaper for the same data. The app is much cleaner and I can see my usage without ringing anyone. Only had it a month but no complaints so far.

Oliver D.
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Better than my old provider

Switched over from my old network because they kept putting my bill up every year. This one has stayed at the same price since I joined and the contract ended without any fuss. Compared to the last lot it's a huge relief, and the signal in my flat is much better too.

Olivia M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Very satisfied indeed

I can happily say I am very satisfied with my broadband from this provider. The engineer who came to sort my line was courteous, punctual and tidied up after himself, which I did not expect. Billing has been correct every month and when I rang the team they were patient with me. I would have no hesitation in keeping them.

Roger M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Not happy with the switch

Honestly the switch took ages and I was without signal for two days when my number moved over. Support kept saying it would be sorted soon and it wasn't until I rang back. Once it's working it's fine but I wouldn't rush to do it again.

Shannon B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Fibre broadband set up fine

Got the full fibre package a few months back and it's been rock solid since. The router they sent was plug and play, I had it running in about twenty minutes, speeds hit the advertised figure on my first speed test. Line has dropped once in that time, for about ten seconds, and that's it.

Callum M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something simple for my mother

I needed a simple mobile plan for my mother who doesn't like complicated phones. We chose a basic package with a sensible amount of data and set it up together over the phone. It has been easy for her and the calls are clear.

Karen D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The broadband bundle

Got the broadband and phone bundle last year and it's been steady. The router arrived in a box with everything in it and I got it going in ten minutes. The speed is a bit lower in the evenings when everyone's on, but it's fine most of the time.

Mohammed H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sim for my phone

Bought a sim only deal off the site for my phone and it arrived in two days, which was quick. Setup was dead easy, just swapped the card and it worked. Only thing is the data sometimes drops for a few minutes in the afternoon but it comes back. Fine for what I need.

Thomas H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a cheap sim for abroad

I needed a data sim I could use while working in Spain for a few weeks without paying roaming charges. Ding's pay as you go plan fitted the bill, topped up in the app and it worked straight away when I landed. Nice and simple, exactly what I wanted.

Stacey S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than my old sim

Switched from my old sim because this one's cheaper for about the same data. The app is easy to use and I topped up without any problems. Coverage is about the same as before, which is fine by me.

Alfie S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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