Connect

Compared with my old broadband, which kept dropping out every evening, this is much more reliable. Signing up on the app took about ten minutes and the install date came through by text the same afternoon. The engineer was polite, tidied up after himself and tested the speed with me before he left. My flatmates have noticed the difference too, since we all use the connection for streaming and gaming. I'm happy with it so far and would switch again.

Compared with the big name I was with before, this was far simpler to sign up for. I used the online form and had a reply within the hour. Setup was straightforward and the price is what I expected. I was honestly surprised how little there was to think about.

I'd been on a sim only plan with them for a while and knew roughly what to expect from the data allowance. I switched to a higher data plan when we went on holiday, and the upgrade went through on the app within minutes. The coverage abroad was better than my last network and the bill didn't jump about. Nothing to complain about on my end.

Signed up for a sim only deal in the evening and it was live by the next morning, which I didn't expect. The price is lower than what I was paying before and the data is plenty for me working from the flat. The app is a bit clunky to find things in though, took me ages to work out where my usage was.

Good value for what you get, and I'd go with them again. We switched our office lines over and the monthly cost came down noticeably compared with what we were paying before. The setup call was quick and the engineer who came out knew his stuff. The only thing is you have to remember to chase the paperwork yourself, which I did twice before it came through.

I took the broadband and two mobile sims in one go to save money. The bundle price was lower than buying each from separate providers and the switch over was smooth. Our speeds have been steady in the evenings too, which was my main worry. Good value and no fuss.

We needed to sort out the phone line after my husband passed, and the bills were still coming in his name, so I rang them to have it moved over to me. The woman I spoke to was patient and kind about it, and she talked me through each step without rushing me. It did take a couple of weeks to finish off in the end, but everything was dealt with properly and I was grateful for that.

We needed a proper landline and broadband set up for the new shop before we opened, and the old provider couldn't get it in on time. I booked through the site on a Monday and they had an engineer booked for the Thursday. The engineer turned up in the morning and had everything working by lunch. The router was a bit fiddly to set up on my own, but the phone line worked from day one.

Signing up was quick and I was given a clear breakdown of what I'd pay each month. The advisor on the phone was very helpful and didn't try to sell me anything I didn't need. The new handset arrived the day after I ordered it. I'm pleased with the arrangement and have told my sister about it.