78%Would buy again
Needed more data fast because I'd run out halfway through a work trip and my phone was basically dead. Ordered a bolt on through the app on the train and it was live in under a minute. No fuss, exactly what I needed when I was in a hurry.
Read moreI'd say it was a disappointment, mainly because the start was so slow. The sign up form kept timing out and it took three attempts before my order went through. After that the installation was put back by a week, and when I emailed about it the reply didn't come for four days.
Read moreWe needed a proper home broadband upgrade after the kids started gaming and streaming at the same time, and I've been with them for about six years now. The account page is clunky and the monthly bill went up at the renewal which was annoying, but the connection has stayed reliable through all of it and the engineers they send out have always been decent when something's gone wrong.
Read moreNeeded more data fast because I'd run out halfway through a work trip and my phone was basically dead. Ordered a bolt on through the app on the train and it was live in under a minute. No fuss, exactly what I needed when I was in a hurry.
We needed a proper home broadband upgrade after the kids started gaming and streaming at the same time, and I've been with them for about six years now. The account page is clunky and the monthly bill went up at the renewal which was annoying, but the connection has stayed reliable through all of it and the engineers they send out have always been decent when something's gone wrong.
Bought their 30 day sim only plan after comparing a couple of other networks first. The signup took a while because it kept asking me to verify my address, but once the sim arrived it worked straight away and coverage at home is fine. Price was a touch higher than the cheapest one I saw but the data is generous.
Compared with the other networks I looked at, this one costs a fair bit more each month for a similar amount of data. The sim turned up quickly enough and the signal is decent where I live. Trying to change my plan online was a bit fiddly though, the options don't always show up where you expect them to.
Honestly the speed on my phone after switching was the thing I noticed most, streaming without any buffering now. The sign up took about ten minutes on the app and the sim turned up quick. Only thing is the customer chat wait was a bit long on a Sunday but I got there in the end. Would happily stick with them.
I'd say it was a disappointment, mainly because the start was so slow. The sign up form kept timing out and it took three attempts before my order went through. After that the installation was put back by a week, and when I emailed about it the reply didn't come for four days.
Got the fibre package and the install was booked for the Thursday. The engineer turned up in the morning and the speeds are miles better than what I had before. Bill is the same as the deal said so no surprises there.
The first thing I noticed was how quickly the sim arrived, it was through the door within two days of ordering. I'd been dreading switching networks because of the paperwork, but the porting over went through without me having to chase anyone. Data speeds are good in the flat and the monthly price matches what was on the site. Glad I took the plunge.
Honestly, this is a decent option if you're switching to a contract for the first time and don't want to overthink it. Signing up online was quick enough and the monthly price is fair for what you get. The only thing that caught me out was a long wait on the phone when I had a question about billing, but I got sorted in the end.
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Brightspeed is a telecommunications provider operating in the United States, offering broadband internet, phone and TV services to households and small businesses. com, where customers can compare plans, check service availability at their address and order online. Brightspeed is known for its fibre and high-speed internet packages, which are marketed alongside bundles that combine connectivity with home phone and streaming services.
Its customers are largely residential households in areas where the company has built its network, along with small businesses that need dependable connectivity. Brightspeed also provides support through its website and customer service channels for installation, billing and troubleshooting.
