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Airband

10 reviews
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90%Would buy again

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This score is based on 10 real reviews

Reviews (10)

my first broadband

I got the fibre package when I moved into my first flat and had no idea what I was doing. The sign up asked for my move in date and the install was booked for the following Tuesday. Wifi covers the whole flat now and the bill is simple to pay each month.

Emily B.
2 people found this helpful

Installation was tidy and punctual

The engineer arrived at the time they said, which I did not expect, and he was careful to lay down dust sheets before he went near the cupboard under the stairs. He tidied up after himself and left the router where I could easily reach it. I had been dreading the whole business but it was done in under two hours and I have had no trouble since. Quite pleased, thank you.

Julie W.
0 people found this helpful

Needed a reliable line

I needed a dependable line because my daughter works from home and kept losing calls on the old service. The package was sensible and the setup went fine. The bill has gone up a little since the introductory period ended, which is disappointing, though the connection itself has been reliable.

John O.
3 people found this helpful

Needed a faster line for work

I needed a faster line because I was uploading large files for work and my old connection kept timing out. I know my way around networks so I checked the speed tests and the line delivers what's advertised at peak times. Installation was booked through the site and the engineer knew exactly what he was doing, so it went smoothly.

Luke H.
10 people found this helpful

First ever contract

Got the broadband as my first ever contract and the sign up was pretty straightforward on the site. The router took about three days to arrive which was a bit slow. Connection works fine now.

Victoria A.
0 people found this helpful

Switched from my old provider

Compared it with two other broadband deals before picking this, and the monthly cost was a bit higher than the cheapest one I found but the connection has held up much better than my old provider ever did. Setup took about a week and the engineer turned up when they said he would.

Leanne D.
2 people found this helpful

Way better than my old one

Switched from my old provider and the speed is so much better than what I was getting before. Setup was dead easy, the router just plugged in and it worked. Would happily stay.

Jessica D.
2 people found this helpful

Good value for the speed

Honestly this is the best deal I found after comparing a few providers, and I'd go with it again. Signing up was quick online and the router arrived in two days. The only small thing was the account page is a bit clunky to find the bills in, but I rarely need it anyway.

Scott P.
1 person found this helpful

does the job well

This is a solid broadband package and I've been with them for about a year now. The app makes it easy to check usage and the speed is consistent in the evenings, which is when it matters. The only niggle is the router is a bit bulky and sits awkwardly by the telly.

Jordan R.
5 people found this helpful

The engineer was very patient

What stood out most was the engineer, who took the time to explain each step of the installation and even showed me how to reset the router if the wifi drops. He was courteous and tidied up after himself, which I was grateful for. I've had no problems since and the connection is steady.

Christine G.
2 people found this helpful

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Telecom | Internet & hosting

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