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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

does the job for quick consults

Quick and sensible for a straightforward problem like a sinus infection. The booking took about two minutes and the doctor was on the call inside the hour I'd been told. Prescription went to my usual chemist the same afternoon.

Jack A.
1 person found this helpful

Better than the walk in clinic

I've used a walk in clinic before and this beats it. No queue, no waiting room full of coughing people, and the doctor was on the call bang on time. Booking took about two minutes so I'd say it's the better option for a Tuesday morning.

Adam S.
3 people found this helpful

Needed a quick consultation for my knee

I needed to speak to a doctor about my knee without trekking across town to the surgery, so I tried this. The sign up asked a lot of questions but the doctor was thorough and kind, and I appreciated that.

Helen W.
4 people found this helpful

the app was a pleasure to use

I was pleased to find the app laid out so sensibly, which I did not expect at my age. I can see all my earlier consultations in one place and that is a great help when I need to explain my history to someone. The doctor I spoke with on my last visit was patient and took the time to go through my repeat prescription with me, and I wasn't rushed at all.

Lynne J.
0 people found this helpful

Quicker than the gp

Way quicker than trying to get a gp appointment, just booked online and had a call within the hour. Way cheaper than a private clinic too. Would use again for sure.

Natalie G.
1 person found this helpful

booked the first slot i could get

Of the three online GP-style services i looked at this one had the earliest appointment, and the difference was about four days. The booking itself took a couple of minutes on my phone, the confirmation email came straight away, and the doctor rang on time. I'd not been sure whether a video consult would be any use for a chest infection but it sorted me out with antibiotics the same afternoon.

Precious P.
1 person found this helpful

booked it from bed

Booked a consultation at half eleven at night from my bed, which is the main reason I'd go back. The app is quick and the doctor rang on time and sorted my throat out. Didn't have to leave the house or wait in a queue, so it did the job.

Noah D.
1 person found this helpful

Earliest appointment by far

Of the online doctor services I looked at, this one had the earliest slot, and the gap was about four days. I'd been trying to get a GP for a chest infection and kept getting told two weeks. Booked on a Tuesday evening and had the video call Thursday morning, which was great.

Kirsty M.
0 people found this helpful

Still using them after years

Been a member for years now and I'd not switch. Booking is easy, the app remembers my details, and I've never waited more than a day for a prescription to go through to the pharmacy.

Mark B.
1 person found this helpful

first time using an online doctor

I'd never used one of these before and was nervous, but the sign up was simple and the doctor explained everything clearly. The prescription for my cold sore came through to the pharmacy that afternoon and it all felt quite easy from start to finish.

Leo M.
0 people found this helpful

nicer than sitting in a waiting room

Compared to going to the walk in centre this was way nicer, I didn't have to sit in a waiting room for an hour. The video call was clear and the doctor was really nice. Got my prescription sent to the pharmacy and picked it up on the way home.

Charlotte S.
1 person found this helpful

Doctor was thorough and the bill was fair

I went with the cheapest consultation I could find and got the prescription for my skin rash within the hour. The fee was fair for what I got and the doctor took the time to explain the cream.

Christine P.
5 people found this helpful

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About Medicspot

Medicspot is a UK online health service that offers home testing kits and clinical services delivered direct to the customer. Its range covers a broad selection of lab-based tests, including blood tests, sexual health screening and general health checks, along with some prescription and consultation services. Customers order online, complete a sample at home or attend a partner clinic, and receive their results through a secure online portal.

The company works with accredited laboratories and clinicians and is regulated in the UK for the services it provides. Its customers are individuals who prefer to arrange health checks privately and at a time that suits them rather than through a GP appointment.

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