78%Would buy again
We needed a replacement for our boiler service plan after the old one lapsed, and I've been a customer with them for years. They sent the renewal reminder early which saved us a scramble. The engineer turned up when they said and did the job properly. Nothing to grumble about.
Read moreThe first thing I noticed was how clear the sign up steps were, which was a nice change. Sadly the account setup took a couple of days to get confirmed and I had to ring up to chase it. Once that was sorted the service itself was fine and the person I spoke to was friendly enough. Just a bit slow to start.
Read moreI opted for the monthly payment plan on the sofa cover, which I thought was rather sensible. The application went through without fuss and I received confirmation within the hour. The only small matter was that the first payment date was a few days later than I had expected, though I understand that is standard. Otherwise, a pleasant experience.
Read moreThe first thing I noticed was how clear the sign up steps were, which was a nice change. Sadly the account setup took a couple of days to get confirmed and I had to ring up to chase it. Once that was sorted the service itself was fine and the person I spoke to was friendly enough. Just a bit slow to start.
Needed the account for a quick thing and signing up took ages, kept getting asked to verify my email again. Once I was in it was alright, the app is decent and easy to use. Probably wouldn't bother going back to it unless I really needed to.
Share your own experience to help other customers. Your review is published under your name.
BBC Maestro is the online learning brand associated with the BBC, offering courses taught by well-known broadcasters, writers, chefs and experts in areas such as cooking, writing, music, photography and wellbeing. The courses are delivered through video lessons and workbooks that learners can follow at their own pace on a computer, tablet or phone. The business sells individual courses and bundles directly to consumers through its website and mobile apps.
Its customers are adults who want to pick up a new skill or deepen an existing interest, as a self-directed hobby rather than formal qualification. The brand is known for pairing famous presenters with structured lesson plans, positioning its catalogue as accessible, practical learning for home study.
