Zomi

The first thing I noticed was that the substitution options are shown before you check out, so there are no surprises when the bags arrive. My order had two swaps and both were close to what I'd asked for. The contact-free drop was handled neatly and I got a photo in the app. It was my first time ordering and I'd happily go back.

Checked three other sites before settling on this one and it wasn't the cheapest by some way. The basket total came out noticeably higher than the discounter for the same items. The service itself is fine, the order arrived when it was meant to and nothing was missing. I'll probably use it for the odd thing but not my main shop.

honestly the insulated bags they send the chilled stuff in are the best thing about it. Ice cream was still frozen when I got it, which never happens with the other apps. Slot choice could be a bit wider in the evenings but I got what I wanted most times. Fine!

Ordered the family meal kit on Sunday night while waiting for the bus. Ingredients came in good time and everything was labelled, the recipe card was easy enough to follow. One of the peppers was a bit soft but they refunded it straight away in the app. Would order again.

We needed a big order for the office kitchen and I had a look at a few suppliers first. This one came out ahead on the bulk discount and the order form was simple to fill in. Everything arrived on the agreed morning and the driver helped carry the crates in. Sorted.

Signed up for the fortnightly sourdough box and it arrives wrapped in paper with the bread still warm from the morning bake. The loaves are proper crusty and keep for days. Changing the delivery day in the account page took seconds, which I appreciated. Really happy with it so far and the price is fair for what you get.

Best grocery app I've used for ages. The shop was done in under half an hour and the order turned up on time. The bags were packed sensibly and the milk was not warm. Would use again.

Needed a few bits urgently for a dinner and this was the quickest option. The booking took a minute and the order was there in the hour. Price is a bit steep for small baskets though.

Compared to the big supermarket apps this beats them by a mile for finding things quickly, the search actually understands what you mean. Prices are a touch higher than the discounters but the quality of the fresh produce is noticeably better in my experience. Drivers have been careful with the bags and the chilled stuff has always arrived cold. Solid.

I needed a reliable way to get groceries delivered after my hip operation and could not get out to the shops. The booking was straightforward and I was able to arrange a time that suited me. The drivers have been very patient with the stairs and always check the order with me. I am grateful for the service.

Would use again, no question. Ordered a few bits for the week last night on the sofa, the app remembered my usual stuff so it took about five minutes. Driver turned up in the window I picked and nothing was missing. Good for a quick top up when you forget something.

Having considered the alternatives, I would say this is a sound service that has improved over the past year. The account settings are clear and the customer line answered my query within the hour. My only reservation concerns the price of certain branded goods, which I found somewhat above the norm. I would still continue with it.

Bought the fresh salmon fillets from their counter and they came packed on ice in a proper insulated box. The fish smelled fresh and the portions were what I asked for. Delivery window was tight but they stuck to it. Lovely quality.

The delivery charge drops off once you go over the threshold, so I now plan my orders around it, which saves money in the end. Some of the own-brand items are cheaper than the big names, though a few branded things cost more than I'd like. The fruit and veg is good and nothing was bruised this time. Worth a look for a weekly shop.

Placed my first order and the confirmation email took a while to arrive, so I wasn't sure it had gone through. The first delivery was a little late, around forty minutes past the window, and the driver was apologetic. Once I got used to the account set-up it has been alright, though the signing-up step did feel longer than it needed to be.

Quicker to order from than the big supermarket site I normally use, and the search actually finds things. Delivery was fine but the driver came a bit later than the window, nothing major. Prices felt a touch higher on a few items.

Used the click and collect option for the first time and the slot I picked was ready at the desk when I arrived. The staff found everything quickly and checked the bags with me. Simple process, nice one.

Way quicker to get through checkout than the other app I use, took about two minutes on the train. Only niggle is the order summary doesn't show the delivery fee until the last step. Got my shopping on the day.